Mike Jones
Summary
Dynamic Owner and Master Barber at A Cut Above The Rest Barbershop, adept at enhancing customer relations and driving business growth. Successfully implemented marketing strategies that boosted brand awareness and established a loyal clientele. Skilled in operations management and team collaboration, fostering a positive workplace culture that prioritized exceptional service and customer safety.
Overview
31
31
years of professional experience
Work History
Owner/Master Barber
A Cut Above The Rest Barbershop
01.1995 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
Education
Arizona Barber Styling College
Barber College
Phoenix, AZSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Staff hiring
- Customer safety
- Verbal communication strength
- Cleaning and sanitation
- Team collaboration
Timeline
Owner/Master Barber
A Cut Above The Rest Barbershop
01.1995 - Current
Arizona Barber Styling College
Barber College