Result-focused business professional with 30+ years of experience in sales, customer service, and project management. Adept at building and maintaining relationships, solution-based problem solving, and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Roofing Consultant
MLM, Inc.
Roofing Consultant
Kline Impact, Inc.
Business Operations Consultant
EJB Roofing, LLC
01.2024 - 10.2024
Improved client business processes by analyzing current operations and recommending strategic solutions.
Negotiated contracts with vendors and suppliers on behalf of clients to secure favorable pricing terms without sacrificing quality or delivery timeframes.
Enhanced client profitability through cost reduction initiatives, including vendor negotiations and resource optimization.
Implemented processes and procedures to improve overall efficiency in operations.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Created and managed project plans, timelines and budgets.
Managed project budgets and resources, ensuring the efficient allocation of funds and personnel to achieve desired outcomes within established timelines.
Sr. Director Operations, Technology & Business Dev at Asc3nd Technologies GroupSr. Director Operations, Technology & Business Dev at Asc3nd Technologies Group