Experienced in running efficient, high-occupancy properties to achieve financial targets and earn the maximum profits. Effortlessly oversee maintenance, office administration and day-to-day operations. Skilled at building long-lasting relationships with tenants and vendors to support long-term property success.
Results-driven Roofing Consultant known for high productivity and efficient task completion. Key skills include comprehensive knowledge of roofing materials, advanced problem-solving in weatherproofing and insulation, and adept at project management. Excel in communication, leadership, and adaptability, ensuring seamless collaboration with clients and teams for successful project outcomes.
Overview
16
16
years of professional experience
Work History
Roofing Consultant
Apple Roofing
Plano, TX
03.2024 - Current
Conducted detailed inspections of residential and commercial roofs to assess condition and identify potential problems.
Assisted customers in selecting appropriate roofing materials for their needs.
Provided technical advice on the installation, repair and maintenance of various types of roofs.
Created estimates for clients based on project specifications, material costs, labor costs and other factors.
Researched industry trends related to roofing materials, construction methods, safety regulations.
Prepared reports outlining findings from roof inspections as well as recommendations for repairs and replacements.
Recommended ways to extend the life span of existing roofs through periodic maintenance activities such as cleaning gutters or replacing shingles.
Performed quality control checks throughout the roof installation process to ensure adherence to standards.
Educated customers about proper care and maintenance of their roofs after installation was complete.
Ensured that all safety protocols were followed during every phase of a job site visit.
Communicated effectively with customers throughout the entire process from initial consultation through completion.
Set up ladders or scaffolding to safely access roof.
Performed demanding physical work over extended periods and modeled positive attitude.
Cleaned or prepared construction sites to eliminate hazards.
Residential Property Manager
Sunridge Management Group
Dallas, Tx
06.2019 - 03.2024
Prepared resident legal notices in line with standards governing residential properties
Worked with maintenance teams to handle in-hours and out-of-hours repair needs
Showed property with planned appointments and unscheduled visits to help close vacancies
Managed routine rental payments and followed up on delinquencies to keep accounts current
Planned and directed social activities to engage residents and increase overall satisfaction
Prepared regular reports for Manager/AVP covering property activities and rent collections
Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases
Ordered and maintained adequate inventory of office supplies for routine use
Connected regularly with tenants to check on needs and proactively resolve concerns
Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payment
Verified lease agreement information to prevent errors and future complications with tenants
Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages
Helped management interview and screen potential new hires to check skills and fit with team-oriented environment
Organized events to engage residents and build strong sense of community
Worked with qualified repairers to keep properties and grounds up to modern standards
Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families
Purchased building and maintenance supplies, equipment, and furniture
Worked with leasing agents to market vacancies and keep occupancy rates high
Researched and verified prospective tenant eligibility in alignment with government regulations
Assistant Property Manager
Sunridge Management Group
Dallas, Tx
06.2016 - 05.2019
Inspected properties and coordinated smooth turn-overs to prepare for new residents
Efficiently handled administrative work to smooth new resident move-in processes
Adhered to fair housing standards to avoid any legal issues and prevent discriminatory practices
Coordinated administrative processes for consistent handling of paperwork, credit checks, and rent collection
Tracked leasing inquiries and vetted prospects with [Software] to stay organized and efficient against leasing targets
Conducted [Number] showings per week to convert prospects into qualified residents
Worked with qualified repairers to keep properties and grounds up to modern standards
Researched and verified prospective tenant eligibility in alignment with government regulations
Worked with leasing agents to market vacancies and keep occupancy rates high
Delivery Manager
Signature Home Furniture
Bells, Tx
02.2009 - 03.2014
Followed up with customers to check on satisfaction and offer additional support and services
Monitored driver locations to maintain current knowledge of delivery progress
Reviewed delivery reports and tracked trends such as damaged items and later deliveries to identify drivers in need of motivation and retraining
Set, adjusted, and managed delivery dates to meet customer expectations and satisfy demands
Educated employees on important factors such as optimal safety practices, good customer relations, and vehicle maintenance
Secured the warehouse with an optimal strategy and the continuous monitoring of entrances, exits and internal procedures
Coordinated delivery times and locations by issuing clear shipping and routing instructions
Set rates for transportation services and other functions to keep the operation financially viable
Set schedules and assigned work to effectively handle different demand levels
Kept equipment in good working order with effective maintenance programs, avoiding any unnecessary downtime or delays
Resolved problems regularly, keeping transportation systems efficient and managing distribution proactively