MIKE MANDAS
DES PLAINES,IL
Summary
Professional with commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently.
Accomplished Agent with proven track record of exceeding customer expectations. Known for strong interpersonal skills and developing long-term loyal customer relationships.
Overview
17
17
years of professional experience
Work History
TELEPLUS AGENT
BROADSPIRE
11.2007 - 06.2022
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Order Builder
Home Depot
06.2005 - 07.2007
- Building Consumer Orders for residential flooring
- Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
Education
High School Diploma -
MAIN WEST HIGHSCHOOL
DES PLAINES, ILLINOIS06.1985
Skills
- Excellent Communication
- Teamwork and Collaboration
- Attention to Detail
- Conflict Resolution
- Interpersonal Communication
Timeline
TELEPLUS AGENT
BROADSPIRE
11.2007 - 06.2022
Order Builder
Home Depot
06.2005 - 07.2007
High School Diploma -
MAIN WEST HIGHSCHOOL
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