Mike McCaskell
Brandon,FL
Summary
Motivated individual with a strong background in customer service, carpentry, and maintenance. Seeking career advancement in a field that ignites passion, while aligning with a respected company that shares an unwavering commitment to excellence and accomplishment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Purchaser
Pella Windows and Doors
Brandon, FL, US
12.2022 - Current
- Verify tickets, freight discrepancies and warranty forms for accuracy prior to processing.
- Ensure proper ordering and scheduling of parts and units.
- Ensure seamless operations by overseeing on-time part deliveries to required sites.
- Specialized using OMS, OSC, Warehouse Management, and PQM software to guarantee information accuracy.
Service Coordinator
Pella Windows and Doors
Rapid City, SD, US
05.2021 - 12.2022
- Collaborated with contractors, salesmen, and homeowners to identify underlying issues for accurate diagnosis.
- Collaborated effectively to optimize inventory management and appointment efficiency.
- Streamlined operations using OMS, OSC, Warehouse Management, and PQM tools.
Lead Installer
Pella Windows and Doors
Rapid City, SD, US
07.2019 - 05.2021
- Managed installation crew to guarantee effective removal of old units while installing updated windows and doors.
- Operated diverse hand and power tools to finalize quality products.
- Educate homeowners about product functionalities.
Builder
Scott McCaskell Construction
Rapid City, SD, US
12.2012 - 07.2019
- Collaborated with team to complete full-scale house construction.
- Operated heavy machinery alongside hand and power tools to complete a variety of tasks.
Service Technician
Vortex Doors
Loveland, CO, US
01.2017 - 04.2017
- Collaborated with foreman to efficiently repair and service commercial entrance and overhead doors.
- Applied both manual and powered equipment for task completion.
- Utilized SMAW processes to ensure functionality of dock levelers during installation and repair.
Welder
O'Connor Kiln and Dryer
Vermillion, SD, US
09.2016 - 11.2016
- Executed tire removal processes utilizing air arcing, chain falls, and come-along techniques.
- Utilized FCAW for tire pad repair and installed new tires.
- Applied specialized skills in SMAW, air, and power tool operations.
Front desk
High County Guest Ranch
Hill City, SD, US
01.1992 - 12.2012
- Ensured smooth scheduling of trips through effective teamwork and communication with homeowners.
- Managed problems efficiently to ensure timely resolution.
- Performed routine housekeeping tasks to maintain cleanliness and organization.
Maintenance
High Country Guest Ranch
Hill City, SD, US
01.1992 - 11.2012
- Maintained seamless functionality across over 20 cabins, houses, buildings, and vehicles by fostering effective collaboration.
- Executed tasks with precision by operating hand and power tools to meet project requirements.
Education
Trade School - Weld Tech I and II
TeachOut Inc/Loenbro Technical Institute
Rapid City, SD07.2016
HS Diploma - High School
Homeschooled
Hill City, SD05.2004
Skills
- Purchasing
- Construction
- Carpentry
- Customer service
- Service Technician Experience
Certification
- Welding Certs and OSHA, Present, AWS D1.1 3/8" test plate, SMAW - 3G, 4G, GMAW - 3G, 4G, AWS D1.1 1" Unlimited thickness plate, FCAW - 3G, OSHA 10
- Lead Certified, 02/01/20 to Present
- Welding Certification, Present
Awards
Eagle Scout, 11/01/04, Achieved Boy Scout rank of Eagle Scout
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
Eagle Scout
Timeline
Purchaser
Pella Windows and Doors
12.2022 - Current
Service Coordinator
Pella Windows and Doors
05.2021 - 12.2022
Lead Installer
Pella Windows and Doors
07.2019 - 05.2021
Service Technician
Vortex Doors
01.2017 - 04.2017
Welder
O'Connor Kiln and Dryer
09.2016 - 11.2016
Builder
Scott McCaskell Construction
12.2012 - 07.2019
Front desk
High County Guest Ranch
01.1992 - 12.2012
Maintenance
High Country Guest Ranch
01.1992 - 11.2012
Trade School - Weld Tech I and II
TeachOut Inc/Loenbro Technical Institute
HS Diploma - High School
Homeschooled