
■ Responsible for training all new hires within a 150 mile area (75 mile radius of Fort Wayne, IN).
■ Assure all service orders properly completed in areas that do not have a permanent merchandiser.
■ Communicate with area manager to assure my position is doing everything it can to achieve our goals.
■ Research customer's family backgrounds
■ Locate old pictures, marriage & death certificates, military documents plus much, much more!
■ Design family trees of various sizes per customer's request.
■ Meet with customer's and going over my findings.
■ Was in charge of product execution for 40 Meijer locations in Indiana and Ohio.
■ Supervised four area managers and 325+ part-time employees.
■ Built great business relationships with Meijer store operations team.
■ Lowered employee turnover to 4.5% vs. 11.9% prior year.
■ Increased new product sales 41% year-over-year in 2014
■ Oversaw up to 22 retail locations in Indiana, two area managers and two divisional trainers.
■ Transformed a money losing market into a positive one.
■ Promoted 18 assistant managers to store managers, 2 division trainers to area managers and 1 store manager to a division trainer.
■ Developing others in their career
■ Improving sales & profit
■ Building relationships with everyone
■ Lowering employee turnover
■ Motivating others
■ Being respectful to everyone