Mike Norton
Summary
Result driven individual with 20+ years of experience. Strong interpersonal skills and dedicated individual with a reputation for consistently going above and beyond what is required. Strong aptitude with developing new skills.
Overview
20
20
years of professional experience
Work History
Independent Contractor
Self Employed
05.2020 - Current
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Remodeling interior and exterior residential homes, everything from the roof to the lawn.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
- Improved overall project quality by reviewing work diligently before submission to the client for approval.
Quality/repair Associate
Spartan Motors Inc.
01.2013 - 05.2020
- Engineering, assist with designing new HVAC systems, covers and interior trim designs.
- Fabrication.
- Quality control.
- Paint repair.
- Line support.
- Shipping and receiving.
Fabricator
Thomas Fabrication
01.2004 - 01.2013
- Brake press operator.
- Laser operator.
Education
Automotive Mechanics And Body Work
Lansing Community College
Lansing, MIHigh School Diploma -
Eaton Rapids High School
Eaton Rapids, MI06.2000
Skills
- Quality control
- Safety knowledge and compliance
- Professionalism, reliability and self motivation
- Organization skills
- Equipment repair
- Blueprints
- Job bidding
- Plumbing
- HVAC systems
- Project and schedule management/support
- Idea development, brainstorming, problem solving abilities and decision making
- Multitasking
- Interpersonal skills and communication
- Adaptability and flexibility
- Attention to detail
- Drywall instillation, finishing and painting
References
Brian Ozbun, Realtor: 810-397-8798
Tara Baker, Certified Opthalmic Assistant: 269-908-7068
Josh Mihailoff, Supervisor: 269-953-5081
Timeline
Independent Contractor
Self Employed
05.2020 - Current
Quality/repair Associate
Spartan Motors Inc.
01.2013 - 05.2020
Fabricator
Thomas Fabrication
01.2004 - 01.2013
Automotive Mechanics And Body Work
Lansing Community College
High School Diploma -
Eaton Rapids High School