Summary
Overview
Work History
Education
Skills
Timeline
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Michael Ogle

Osage Beach,MO

Summary

Have been in sales by whole life. Owned Lake Mortgage INC in 2002, and have continued with the mortgage industry either as a Mortgage lender or a bank over the last last 22 years. Very knowledgeable, of all mortgage lending, from application to closing. Maintain customer satisfaction and real estate agent relationships with strong sales skills, product knowledge, and professionalism in the mortgage industry.

Overview

22
22
years of professional experience

Work History

Sr Loan Officer

Total Lending Concepts
09.2022 - Current
  • Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
  • Over 2o year experience developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Maintained strict confidentiality of bank records and client information.
  • Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
  • Long established reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.

Sr Loan Officer

USA Mortgage
07.2018 - 09.2022
  • Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
  • Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
  • Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to lending guidelines.

Sr Loan Officer

Central Bank
03.2013 - 02.2018
  • Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
  • Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
  • Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
  • Collaborated with other departments to promptly process loan applications.
  • Advised clients on mortgage, education and personal loans.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.

Owner/Vice President of Operations

Lake Mortgage Inc
02.2002 - 03.2012
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Bachelor of Science - Parks, Recreation, And Leisure Studies

University of Nebraska Lincoln
Lincoln, NE
05.1994

High School Diploma -

Golden High School
Golden, CO
05.1987

Skills

  • Extensive product knowledge
  • In-depth industry knowledge
  • Loan Origination Mastery
  • Loan Origination
  • Sales expertise
  • Income Evaluation
  • Credit History Review
  • Market Analysis
  • Strong Financial Acumen
  • Credit analysis

Timeline

Sr Loan Officer

Total Lending Concepts
09.2022 - Current

Sr Loan Officer

USA Mortgage
07.2018 - 09.2022

Sr Loan Officer

Central Bank
03.2013 - 02.2018

Owner/Vice President of Operations

Lake Mortgage Inc
02.2002 - 03.2012

Bachelor of Science - Parks, Recreation, And Leisure Studies

University of Nebraska Lincoln

High School Diploma -

Golden High School

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Michael Ogle