Mike Pisano
Pingree Grove,IL
Summary
Logistics Professional with 10 plus year of experience who has Achieved $950,000 in additional profits through optimized transportation routes. Known for strong problem-solving and effective communication skills, contributing to seamless logistics operations.
Overview
10
10
years of professional experience
Work History
Load Planner
US Foods
Rosemont, IL
10.2021 - Current
- Developed efficient load plans to optimize transportation routes and reduce costs.
- Generated $950,000 in additional profits through optimizing transportation routes
- Streamlined communication between logistics, sales, and operations for seamless execution of plans.
- Managed high volumes of daily shipping activities, consistently meeting deadlines and achieving customer satisfaction.
- Resolved conflicts between shipping parties, effectively addressing concerns and finding mutually agreeable solutions.
- Streamlined load planning processes by implementing efficient scheduling and routing strategies.
- Analyzed shipment data to identify trends and areas for improvement in load planning operations.
- Supported management''s efforts towards continuous improvement through participation process improvement initiatives related load planning.
- Monitored performance metrics, identifying areas for improvement in load planning efficiency and effectiveness.
Transportation Coordinator
Northwest Pallet/Prime 360
Schaumburg, IL
01.2019 - 09.2021
- Managed communication between carriers and clients to ensure seamless logistics operations.
- Utilized transportation management systems to track shipments and update stakeholders in real-time.
- Developed relationships with freight vendors to negotiate favorable rates and service agreements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
Business Development Executive
USA Truck
Oak Brook, IL
09.2016 - 12.2018
- Analyzed market trends to identify new business opportunities and improve service offerings.
- Developed and executed strategic partnerships to enhance market presence and revenue growth.
- Conducted presentations to prospective clients, effectively communicating value propositions and solutions.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
Education
Bachelor of Science - General Studies
Northern Illinois University
Dekalb, IL05-2009
Skills
- Team collaboration
- Logistics analysis
- Transportation planning
- Software knowledge - TMS, Tableau, Excel
- Route optimization
- Problem-solving
- Effective communication
- Multitasking
- Adaptability and flexibility
- Relationship building
Timeline
Load Planner
US Foods
10.2021 - Current
Transportation Coordinator
Northwest Pallet/Prime 360
01.2019 - 09.2021
Business Development Executive
USA Truck
09.2016 - 12.2018
Bachelor of Science - General Studies
Northern Illinois University