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Mike Prude
HOUSTON,TX
Summary
Results-driven logistics specialist with proven expertise in IATA/ICAO regulations, achieving 95% on-time performance rates. Skilled in logistics coordination and customer relationship management, ensuring operational efficiency and client satisfaction.
Overview
31
31
years of professional experience
Work History
Logistics Specialist
UWL
Houston, TX
06.2021 - 03.2026
- Successfully coordinated daily logistics operations in CARGO WiSE system with a KPI report of 95% on time performance
- Collaborate with team members to streamline operations, and create more revenue per shipment
- Maintained detailed data bases, resulting in customer report and efficiency to operation insights
- Engaged with clients to address and resolve issues quickly
- Reported daily export shipment with US Customs via AES data base
- Specialized in shipping to Brazil via Air or Ocean
- Dealt with banking shipments, letter of credit, bank draft etc
- Handled hazardous material shipments, documents
- Facilitated effective communication between multiple international entities , ensuring successful operations.
Insurance Agent
US Health Advisors
Memphis, TN
04.2013 - 03.2021
- Maintain current book of business with industry updates and regulations
- Generate new business thru company leads, networking and referrals.
- Analyzed and identified client specific insurance needs,
- Develop and manage long term relationships, scheduling and conducting calls each week
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Inside Sales Representative
Prime Automotive Warehouse
Olive Branch, MS
06.2008 - 08.2013
- Developed client base and communicated daily to maintain customers inventory
- Provided customer service by assessing customers needs and recommending appropriate solutions
- Collaborated with team members to develop promotional strategies
- Trained new staff on product knowledge and customer service best practices
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Met or exceeded sales targets and quotes to contribute overall sales goals for the company
- Set up new accounts, established credit and set up payment methods.
Import / Export Agent
Expeditors International
Memphis, TN
08.2001 - 04.2008
- Handled Air / Ocean imports and exports
- Analyzed shipping schedules and routes for optimal efficiency and cost effectiveness.
- Evaluated vendor performance, recommending to improve service.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping chages.
- Advised customers on transportation options, (carriers, routes).
- Followed SOP's with all customer account actions and data management to keep consistency.
- Reviewed and signed documents on behalf of clients in line with POA limitations.
Air Export Agent
Bax Global
Memphis, TN
08.1995 - 07.2001
- Prepared and processed AWBS, MAWBS for 40+ daily export shipments following export compliance regulations
- Provided air freight quotes to customers, spot and tariff.
- Negotiated rates with air carriers, reducing overall cost to increase profit margin.
- Resolved high priority shipping situations while maintaining transit windows.
- Tracked and trace shipments in real time and keep customers updated on progress.
- Completed AES filings for US Customs export requirements, prepared letter of credits and put together export declarations.
Education
GED -
Cypress Creek High School
Houston05.1988
Skills
Regulations & Compliance: IATA/ICAO regulations, TSA Dangerous Goods (HAZMAT) certification, Automated Export System (AES/ACE) filing, Carnets, and Letters of Credit
Operations: Consolidation planning, ULD (Unit Load Device) space allocation, dimensional weight calculation, and route optimization
Systems & Software: CargoWise One, AS400, Descartes
- IATA Dangerous Goods Regulations (DGR) Certification
- TSA Basic Security Awareness / IACSSP Training
]
Timeline
Logistics Specialist
UWL
06.2021 - 03.2026
Insurance Agent
US Health Advisors
04.2013 - 03.2021
Inside Sales Representative
Prime Automotive Warehouse
06.2008 - 08.2013
Import / Export Agent
Expeditors International
08.2001 - 04.2008
Air Export Agent
Bax Global
08.1995 - 07.2001
GED -
Cypress Creek High School