Mike Roll
Scottsdale,Arizona
Summary
Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Hourglass Education Technology Solutions
12.2020 - Current
- Company Overview: Ed-Tech “start-up” leveraging the power of data for objectifying leader decisions
- Orchestrated strategic planning and execution, resulting in a remarkable 100% increase in revenue over two years
- Formulated and implemented market entry strategies, forging successful partnerships and driving revenue growth
- Built and managed high-performing teams across multiple departments, including sales, marketing, customer success, and product development
- Revolutionized the organizational hierarchy by instilling a culture of ownership and accountability
- Championed a culture of excellence by redefining the corporate vision, cultivating strong community relationships, and bridging gaps in communication between product development and clients
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Director of Program Management
Hourglass Education Technology Solutions
10.2019 - 10.2020
- Oversaw program budget across multiple projects, collaborating with Account Management to meet profitability objectives
- Led cross-functional collaboration with business, product management, engineering, and other teams to define and execute projects and features
- Maintained program status, including KPIs, program highlights, project statuses, and roadmaps, ensuring quality and troubleshooting issues
- Directed the development and implementation of systems, processes, and teams, effectively scaling company growth within two months
- Maintained clear communication channels among stakeholders, enhancing collaboration and information sharing.
- Collaborated with senior leadership to develop long-term strategies for sustainable growth in program management efforts.
Project Manager (IT)
Hourglass Education Technology Solutions
11.2018 - 10.2019
- Managed web and mobile application development across two teams, assuming the role of implementation manager for production deployment
- Introduced and championed Agile methodology, enhancing efficiency and collaboration within the organization
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
Project Manager (IT)
Arizona Department of Education
11.2014 - 11.2018
- Led multiple teams across four active projects, leveraging Scrum methodologies to create a cohesive and successful team environment
- Successfully turned around four failing projects by addressing team dynamics and enhancing customer relations
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Developed processes adopted by all project managers, providing direct support to the Program Support Office
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed web app development projects and a statewide data warehousing initiative leveraged by every school in Arizona
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Designed and implemented a resource management tool, boosting utilization of over 120 development resources
- Helped identify and resolve critical control and operational weaknesses; recommended improvements and collaborated with IT business owners
- Expanded Event & Learning Management System customer base through sales outreach, vendor coordination, demo experiences, and contract creation with the largest state agency
Financial Analyst
Bolin Marketing Inc. & Bolin Properties
12.2012 - 08.2014
- Company Overview: Full service, creative driven advertising agency with Fortune 500 clients
- Improved financial forecast accuracy by implementing new, dynamic modeling tool.
- Supported corporate restructuring, analyzing financial implications of proposed changes.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Reviewed and analyzed project spending throughout project life cycle.
Education
Bachelor of Science - Accounting
North Dakota State University
Fargo, NDBachelor of Science - Criminal Justice
North Dakota State University
Fargo, NDSkills
- Agile Mindset
- Empathic Leadership
- Resource Development
- Business Needs Assessment
- Cross-Functional Leadership
- Organizational Alignment
- Policy & Procedure Development
- Process Redesign & Improvement
Certification
- Certified ScrumMaster - 2017 - Current
- Advanced Certified ScrumMaster - 2019 - Current
- Certified Scrum Professional - ScrumMaster - 2022 - Current
- Scrum Foundations Educator - 2022 - Current
Timeline
Chief Operating Officer
Hourglass Education Technology Solutions
12.2020 - Current
Director of Program Management
Hourglass Education Technology Solutions
10.2019 - 10.2020
Project Manager (IT)
Hourglass Education Technology Solutions
11.2018 - 10.2019
Project Manager (IT)
Arizona Department of Education
11.2014 - 11.2018
Financial Analyst
Bolin Marketing Inc. & Bolin Properties
12.2012 - 08.2014
- Certified ScrumMaster - 2017 - Current
- Advanced Certified ScrumMaster - 2019 - Current
- Certified Scrum Professional - ScrumMaster - 2022 - Current
- Scrum Foundations Educator - 2022 - Current
Bachelor of Science - Accounting
North Dakota State University
Bachelor of Science - Criminal Justice
North Dakota State University
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