Mike Sands
Buffalo,NY
Summary
Dynamic Sales Operations Specialist with a proven track record at Precisely Software, adept in Salesforce and CRM management. Enhanced sales performance through effective training and data accuracy, driving significant improvements in team productivity. Strong analytical skills complemented by a collaborative approach, fostering cross-functional communication and achieving measurable results.
Overview
3
3
years of professional experience
Work History
Sales Operations Specialist
Precisely Software
05.2023 - Current
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Provided ongoing training and support to sales team members, driving continuous improvement in performance metrics.
- Support a sales team of 30+ by managing CRM data accuracy, ensuring timely updates, and maintaining pipeline hygiene.
- Design and deliver weekly and monthly sales performance dashboards using Salesforce, Excel, Tableau.
Sales Operations Intern
Precisely Software
05.2022 - 05.2023
- Supported the development of effective promotional campaigns, contributing to increased revenue generation.
- Assisted Sales Operations Manager on various tasks which increased overall productivity and efficiency of the team.
- Conducted market research to identify potential growth opportunities within target markets.
- Managed CRM system updates and maintenance, ensuring accurate tracking of customer interactions and history.
Education
Bachelor of Science - Finance
St. Bonaventure University
Saint Bonaventure, NY05-2023
Skills
- Proficient in Salesforce, Tableau, Excel, Power BI, ZoomInfo, OpenAir
- CRM management
- Order processing
- Quote preparation
- Competitive analysis
Timeline
Sales Operations Specialist
Precisely Software
05.2023 - Current
Sales Operations Intern
Precisely Software
05.2022 - 05.2023
Bachelor of Science - Finance
St. Bonaventure University
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