Summary
Overview
Work History
Education
Skills
Timeline
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Mike Shelton

Modesto,CA

Summary

Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

43
43
years of professional experience

Work History

Bar/Restaurant Owner

Self Employed
12.1999 - 08.2023
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Maintained positive relationships with local community and government officials.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Supervised daily activities of restaurant and 20 employees.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.
  • Purchased food and cultivated strong vendor relationships.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Bartender

Brazen Head Restaurant
03.1999 - 02.2001
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Head Clerk

Raley's Supermarket
04.1991 - 02.1999
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Assisted with onboarding of new employees.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Farm Worker

Gallasso Farms
06.1980 - 06.1994
  • Removed rocks and prepared soil for planting.
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Operated tractors and self-propelled machinery to plow and fertilize soil.
  • Mixed feed, additives and medicines in prescribed portions to maintain animal health.
  • Set up and operated irrigation equipment to apply pesticides, herbicides or fertilizers to crops.
  • Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.
  • Prepared and administered vaccinations and medications to animals.
  • Promoted animal safety and health by providing proper nutrition, housing and medical care.
  • Monitored and maintained irrigation systems to optimize water levels for crops.

Produce Clerk

Angelo's Market
06.1986 - 03.1991
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Education

High School Diploma -

Grace Davis High School
Modesto, CA
06.1988

Skills

  • Schedule Management
  • Food Safety and Sanitation
  • Vendor Negotiations
  • Workflow Optimization

Timeline

Bar/Restaurant Owner

Self Employed
12.1999 - 08.2023

Bartender

Brazen Head Restaurant
03.1999 - 02.2001

Head Clerk

Raley's Supermarket
04.1991 - 02.1999

Produce Clerk

Angelo's Market
06.1986 - 03.1991

Farm Worker

Gallasso Farms
06.1980 - 06.1994

High School Diploma -

Grace Davis High School

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Mike Shelton