MICHAEL SHIRES
Shreve,OH
Summary
Seasoned sales representative with management, leadership and technical experience seeking career change with less travel and work closer to home. Accomplished Sales Manager offering 15 years of experience developing and maximizing retail and wholesale sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fluid flow sales manager
Kimball Midwest
Columbus, Ohio
03.2017 - Current
- Regional trainer
- Sales trainer for 105 salespersons, technical expert for all fluid flow sales leads conducting surveys, analysis, project management and cost savings
- Conducts safety surveys, customer training classes, and problem resolution
- Lead sales teams to 28% growth during COVID and currently national leader in product sales.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Exceeded regional annual sales target by 18%.
- Brought in more than $4,000,000 in sales in less than 11 months.
- Developed and implemented comprehensive salesperson training program.
Store manager, Outside sales Representative
GPC Company
New Philadelphia, OH
03.2013 - 03.2017
- Store manager for 3 different stores 32 persons
- Responsible for day-to-day operations of store, collections, time management, outside sales, product inventory, delivery planograms, price changes, scheduling
- Consistently lead stores to over 30% percent growth year after year and amassed 4.12 million in sales final year.
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
Commercial Sales Manager
AutoZone
Orrville, Ohio
02.2009 - 03.2013
- Motivated team to meet and exceed sales goals.
- Managed over 60 customer calls per day as well as back up for retail sales
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Traveled to different companies to negotiate large sales and contracts.
- Set production goals to exceed budget expectations.
- Responded to customer feedback in professional and constructive way.
- Provided local market insight and identified trends.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
PETTY OFFICER SECOND CLASS HM2 (FMF,SW) - Business Management
Retired, USN
Stubenville, Ohio2007
Skills
- Budgeting and Expenditures
- Price Schedules
- Time Management
- Customer Service
- Staff Training and Development
- Detail-Oriented
- Interdepartmental Collaboration
- Customer Complaint Resolution
- Shipping and Receiving Oversight
- Bid Request Management
- Sales Program Coordination
- Market Trend Analysis
- Relationship Building
Certification
ASE P2 certification (pending renewal)
Master parts Certified Ford Motor Company
Timeline
Fluid flow sales manager
Kimball Midwest
03.2017 - Current
Store manager, Outside sales Representative
GPC Company
03.2013 - 03.2017
Commercial Sales Manager
AutoZone
02.2009 - 03.2013
PETTY OFFICER SECOND CLASS HM2 (FMF,SW) - Business Management
Retired, USN