Mike Simpson

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• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Verified products appeared at correct locations in proper quantities.
• Updated pricing and signage to complete product displays and educate customers.
• Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Used basic management concepts and principles to delegate, motivate and discipline staff.
• Coordinated with clients and stakeholders to ensure clear communication, aligning expectations, and maintaining strong working relationships.
• Minimized waste by recycling drilling fluids and other materials whenever possible, promoting environmental stewardship.
• Reduced operational costs through streamlined processes and innovative solutions in rig operations.