Mike Surette

• Enhanced business operations by implementing efficient management strategies and streamlining processes.
• Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
• Developed a strong company culture, fostering teamwork and collaboration among staff members.
• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
• Established a comprehensive employee training program to ensure consistent service standards across all departments.

Valves Department

Weekly water sampling from tanks

Monthly PRV adjustments and preventative maintenance

Monthly valve exercise on sections in system

Valve replacement

Section flushing

Chlorination of new pipe

Emergency on call

Mass Grade 2D full operator license

• Dropped and hooked trailers and changed configuration of equipment when necessary
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
• Maneuvered trucks into loading or unloading positions, following signals from loading crew ensuring vehicle and loading equipment were properly positioned
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity

• Inspected truck for defects and safe operating condition before, during and after trips
• Maintained accurate records with compliant invoicing, payment processing and daily logs
• Completed preventative maintenance and mechanical repairs on tri axle vehicles
• Presented clean, neat appearance during every shift to uphold professional company presence

• Maximized load safety by balancing, securing and weighing products
• Maintained accurate records with compliant invoicing, payment processing and daily logs
• Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 100-mile transports
• Inspected truck for defects and safe operating condition before, during and after trips
• Finalized daily logs on schedule to update internal records and uphold DOT requirements

• Performed diagnostic and troubleshooting procedures to find and identify root causes
• Produced comprehensive service records of all maintenance and repair tasks for customers
• Replaced damaged, missing or defective parts with new and refurbished components