Michael Toimil
Miami
Summary
Bilingual 23 year old. Currently enrolled in NSUs Nursing Program and a Baptist Scholar. Dynamic and creative student seeking potential growth within fully strutted company gaining knowledge and experience. Was a part of the Future Business Leaders of America club or FBLA for short and competed in marketing competition. 3.7 GPA. Reliable, eager, and available.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Transporter
Miami Cancer Institute
03.2024 - Current
- This position is responsible for the safe and efficient transfer/transport of hospital patients throughout the organization, while exemplifying the organization's commitment to exceptional customer service. This position actively manages the Tele-Tracking Transport Tracking system, to maintain department expected transport time, based on facility guidelines.
Shift Lead
Planet Fitness
06.2023 - 01.2024
- A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift
Sales Lead
Shoe Palace
03.2022 - 01.2023
- Sales, motivating and connecting... we need to stay on top and for this, we need the best service. Provide sales staff with constructive feedback and help solve customer’s problems. Meet cool people - create positive customer relations (set the example). Help keep a clean, neat, and organized store. Keep your personal and productivity goals in mind all-day. Make sure your store always has a cool vibe (inclusive work environment). Motivate the sales staff and create an atmosphere of healthy competition among the team. Run around, climb ladders, sell shoes, and have fun!
Customer Assistance Representative
Envoy Air
08.2021 - 11.2021
- Provide a high level of customer service to the traveling public by assisting passengers with their luggage, needing wheelchair, paperwork, and unaccompanied minors.
Education
Undergraduate - Natural and Applied Sciences
Florida International University
01-2025
High School Diploma - undefined
Coral Gables Senior High School
01-2021
Bachelor of Science - Nursing
Nova Southeastern University
Davie, FL05-2027
Skills
- BLS certified
- Customer rapport
- Customer service
- Patient safety
- Phlebotomy Certificate
- Assisting customers
- First aid training
Certification
- BLS Training - 2023
- Phlebotomy Training - 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Transporter
Miami Cancer Institute
03.2024 - Current
Shift Lead
Planet Fitness
06.2023 - 01.2024
Sales Lead
Shoe Palace
03.2022 - 01.2023
Customer Assistance Representative
Envoy Air
08.2021 - 11.2021
High School Diploma - undefined
Coral Gables Senior High School
Undergraduate - Natural and Applied Sciences
Florida International University
Bachelor of Science - Nursing
Nova Southeastern University