Mike Tufail

• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Increased company revenue by implementing innovative marketing strategies and streamlining sales processes.
• Established a successful partnership with key industry players, resulting in increased market share for the organization.
• Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
• Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.

• Oversee consumer banking activities to enhance overall division performance .
• In-charge of new retail transformation strategy, to include new retail banking plan, branches renovation, introduction of new products & services to increase retail asset & liability portfolio and improve customer experience.

Establish and oversee all consumer banking division functions.

• Review all existing retail income stream & develop new products and services to enhance retail interest and fee income.
• Develop and launch innovative asset & liability including investment products to increase retail portfolios.
• Develop & launch a comprehensive marketing plan.
• Enhance bank brand through corporate communication.

• Establish a retail banking department for the bank.
• Handle all retail banking functions.

• Set & develop strategic plans to increase market share & sales of financial services such as residential & commercial loans and oversee distribution channels.

• Develop wholesale and retail lending relationships, with wholesale lenders, construction companies and developers.

• worked In La Mesa Branch for one year as customer service officer.
• Thereafter at district sales center. originating of mortgage loans.