Mike Waters
Pawnee,Ok
Summary
Multi-faceted Sheriff with over 24 years of experience serving community, offering extensive experience and strong qualifications in law enforcement and conflict resolution. Expertise in public relations, interviews and interrogations and crime detection and prevention. Ambitious, honesty and integrity is my life's motto.
Proven leader with extensive experience in law enforcement and investigations notably with Pawnee County Sheriff's Office. Excelled in investigative procedures and teamwork, enhancing community safety and client satisfaction. Achieved significant improvements in case resolution efficiency and customer loyalty through innovative problem-solving and effective collaboration.
I served on multiple boards that benefit and help the citizens of not just Pawnee county but the citizens of our state. I set on the Oklahoma Sheriff Association Executive Board for 10 years. During that time I was a 2 term President and a 4 term Past President. This association helps ALL local law enforcement agencies with fighting for the citizens with new laws and old laws that needed revised so the citizens can be protected. I am currently a board member for the United Community Action Program. UCAP helps 9 Counties with Pawnee being the center hub. It is designed to teach our children and take care of our elders.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Oklahoma Representative
City Tele Coin (CTC)
01.2021 - Current
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sheriff
Pawnee County
11.2010 - 01.2021
- Conducted thorough investigations to solve complex cases, leading to successful convictions and victim restitution.
- Investigated crimes, interviewed witnesses, and victims and gathered physical evidence and preserves for court.
- Supervised daily operations of the department, maintaining accountability among personnel while prioritizing tasks for optimal results.
- Developed comprehensive training programs for deputies, ensuring consistently high level of professional skill and knowledge.
- Provided support for victims of crime through timely response, empathetic communication, and collaborative efforts with social service providers.
- Served as witness in court and provided evidence as required.
- Established strong relationships with community leaders, fostering trust and cooperation between law enforcement and residents.
- Initiated grant applications for departmental funding, securing resources for training and equipment upgrades.
- Managed emergency situations effectively, protecting lives and property through swift decision-making and resource allocation.
- Maintained high levels of officer safety by enforcing strict adherence to protocols during high-risk situations and incidents.
- Promoted transparency within the department by regularly updating policies and procedures according to best practices in law enforcement.
- Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
- Oversaw budget management for the department, ensuring responsible spending while meeting operational requirements.
- Prepared, processed, and transmitted various reports.
- Managed internal disciplinary processes to uphold professional standards while ensuring fair treatment for all personnel.
- Demonstrated adaptability and resourcefulness by effectively handling a diverse range of case types, leading to successful outcomes.
- Worked with law enforcement, prosecutors and company representatives to handle caseload.
Undersheriff
Pawnee County
01.2009 - 11.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Deputy Sheriff (Supervisor)
Pawnee County
10.2000 - 01.2009
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Served court documents and completed civil process duties for Hundreds of cases.
- Drafted hundreds of reports detailing incidents and safety violations.
Maintenance Crew Member
Ditch Witch
01.1997 - 10.2000
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Deputy Sheriff
Pawnee County
02.1995 - 12.1997
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Patrolman
City Of Pawnee
12.1994 - 12.1995
- Detained suspects for investigation, gathering evidence and preparing detailed reports for successful prosecutions.
- Ensured a visible police presence within the community by engaging in foot patrols and interacting with residents.
- Assisted in traffic control during special events and incidents, ensuring smooth flow and public safety.
- Improved community safety by conducting regular patrols and responding to emergency calls.
Education
Council of Law Enforcement Education Training
Broken Arrow, OK12.1994
No Degree -
OSU, NEO & TCC (96 Hrs)
Stillwater, Ok, Miami, Ok, Tulsa Ok1992
High School Diploma -
Pawnee High School
Pawnee, OK05.1989
Skills
- Court system knowledge
- Law Enforcement
- Investigative procedures
- Interviews and interrogations
- Search and seizure procedures
- Criminal Investigation
- Prosecution support
- Report Preparation
- Teamwork and Collaboration
- Self Motivation
- Problem-Solving
- Reliability
Accomplishments
- Achieved closer for victims and families through effectively working cold and current cases from burglaries to missing & injured individuals.
- Supervised a team of 27 employees to work together to get results for the citizens.
- Documented and resolved cases which led to prosecutions.
- Worked together with multiple agencies and tribes to get results for all citizens and victims.
- Implemented a child predator sex ring with numerous arrest and convictions.
Certification
Council of Law Enforcement Training (CLEET) 1,231 hrs of training
State of Oklahoma Sheriff's School certification.
Missing Persons and numerous others from CLEET through the years. (see attached list)
Past certifications are for a Taser instructor, pepper spray, LEDT (Law Enforcement Drivers Training), Intoxilyzer, Investigations I & II, and many more.
Timeline
Director of Oklahoma Representative
City Tele Coin (CTC)
01.2021 - Current
Sheriff
Pawnee County
11.2010 - 01.2021
Undersheriff
Pawnee County
01.2009 - 11.2010
Deputy Sheriff (Supervisor)
Pawnee County
10.2000 - 01.2009
Maintenance Crew Member
Ditch Witch
01.1997 - 10.2000
Deputy Sheriff
Pawnee County
02.1995 - 12.1997
Patrolman
City Of Pawnee
12.1994 - 12.1995
Council of Law Enforcement Education Training
No Degree -
OSU, NEO & TCC (96 Hrs)
High School Diploma -
Pawnee High School