Mike Willis
Harrison ,AR
Summary
Office Services Representative at FedEx Freight with a proven track record in enhancing customer satisfaction and fostering teamwork. Skilled in mail distribution and troubleshooting office equipment, while also excelling in furniture removal and installation. Committed to promoting a positive work culture through effective communication and event organization.
Overview
28
28
years of professional experience
Work History
Office Services Representative
FedEx Freight
06.1998 - Current
- Managed incoming and outgoing mail, ensuring timely and accurate delivery.
- Assisted in maintaining office equipment, troubleshooting issues as needed.
- Delivered exceptional customer service, resolving inquiries with professionalism.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in organizing company events, promoting a positive work culture and employee engagement.
- Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
- Contributed to a positive work atmosphere by offering assistance whenever possible, fostering teamwork among colleagues.
- Distributed incoming mail from shipments, couriers and postal delivery to Number departments within organization.
- Used scanner and Software to scan important documents into computer system.
Printing Press Operator
FedEx Freight
Harrison
06.1998 - 01.2013
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Implemented process improvements that streamlined operations and reduced waste.
- Monitored production processes to ensure compliance with safety and quality standards.
- Oversaw quality control checks, ensuring final products met established specifications.
- Managed inventory of supplies, ensuring availability for uninterrupted production runs.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
Education
High School Diploma -
KCK Vocational School
KCKSkills
Furniture removal and installation
Television installation
Network cable installation
Coax cable installation
Painting
Lawn maintenance
Worked for Larry Milam Electric
Vehicle maintenance
Carpentry
Timeline
Office Services Representative
FedEx Freight
06.1998 - Current
Printing Press Operator
FedEx Freight
06.1998 - 01.2013
High School Diploma -
KCK Vocational School