Mike Winmill
Saratoga Springs
Summary
Execution-focused Product Owner with 10+ years of experience delivering operational systems, platform improvements, fulfillment, compliance, mobile, and cross-system integrations in legacy and modern environments. Excel at translating business needs into clear user stories, acceptance criteria, business rules, and structured requirements. Strong partner to engineering teams through backlog ownership, workflow design, UAT, issue triage, and reliable rollout delivery while reducing ambiguity in complex settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Owner (Associate Product Manager)
AAPC
06.2025 - Current
- Defined and implemented deferred fulfillment model separating purchase from assignment/activation, enabling ~$1.1M revenue opportunity and generating ~$65K in early beta billings
- Led rebuild and stabilization of the MyAAPC mobile app, including legacy migration, while retaining ~60K monthly active users
- Managed prioritization, UAT, issue triage, and rollout for cross-functional initiatives across mobile, payments, AR, compliance, and platform integrations
- Defined a modern entitlement framework connecting legacy systems to newer CPQ and product catalog platforms to enable scalable post-purchase workflows and future self-service
- Built GST and VAT tax compliance capabilities in legacy systems, mitigating ~$470K in tax exposure while reducing manual Finance workload
- Enhanced past-due collections process by attaching invoices to email notices, increasing payment visibility and reducing follow-up cycles
Product Owner Team Lead
AAPC
04.2023 - 06.2025
- Led product ownership across multiple teams managing 3 direct reports; owned intake, prioritization, and requirements for commerce, provisioning, reporting, internal tools, enhancing cross-team alignment
- Introduced Fibonacci-based prioritization framework that improved visibility, tradeoff clarity, and cross-functional decision-making
- Strengthened planning and documentation practices, clarifying roles and expectations between business stakeholders and engineering teams
- Improved entitlement workflows, bundle and voucher logic, reporting accuracy, and platform consistency, contributing to streamlined user experience
Product Owner
AAPC
02.2020 - 04.2023
- Managed backlog, user stories, business rules, and workflows for purchasing, fulfillment, reporting, and internal platform enhancements to align with business needs
- Collaborated with engineering to define system behavior and deliver enhancements, reducing downstream issues and improving project clarity
- Streamlined delivery by refining problem definition, clarifying requirements, and enhancing cross-team documentation
Product Manager
1-800 CONTACTS
09.2015 - 02.2020
- Designed and launched telehealth prescription workflow that streamlined patient testing, specialist review, and approval process
- Led end-to-end rollout of CVS as a major B2B client, including system configuration, telecom integration, training, policies, and reporting
- Managed B2B fulfillment and order-processing systems for large-scale operations, ensuring seamless order processing and fulfillment
- Performed SQL analysis to troubleshoot workflows, collaborating with developers to enhance data structure and optimize system logic
Product Development Manager
Entrata
05.2013 - 09.2015
- Led requirements definition and cross-functional delivery for SaaS website platform enhancements, resulting in enhanced user engagement and satisfaction
- Directed transition to mobile-responsive templates, increasing usability and scalability across devices for improved user experience
- Improved workflow clarity, enabling more consistent and predictable release cycles
Education
High School Diploma -
Kent-Meridian High School
Kent, WA05-2000
Some College (No Degree) - Business
Moorpark College
Moorpark, CASkills
- Backlog prioritization
- Product roadmap development
- User story development
- Acceptance criteria definition
- Agile methodologies
- Scrum practices
- Stakeholder engagement
- Cross-functional delivery
- Workflow design
- Process optimization
- Business rules and workflow design
- Operational systems management
- Platform modernization strategies
- Rollout readiness planning
- Requirements definition
- Digital transformation
- Data analysis
- Excel and pivot table analysis
- Data visualization
- Team leadership
Websites
Certification
- Certified Scrum Product Owner (CSPO)
- PMC-I Certified, Pragmatic Institute
Remote Friendly
True
Tools Methods
- Jira
- Confluence
- SQL
- Excel/Pivot Tables
- Agile/Scrum
- Roadmapping
- Prioritization Frameworks
- UAT & Release Planning
Timeline
Product Owner (Associate Product Manager)
AAPC
06.2025 - Current
Product Owner Team Lead
AAPC
04.2023 - 06.2025
Product Owner
AAPC
02.2020 - 04.2023
Product Manager
1-800 CONTACTS
09.2015 - 02.2020
Product Development Manager
Entrata
05.2013 - 09.2015
High School Diploma -
Kent-Meridian High School
Some College (No Degree) - Business
Moorpark College