MICHAEL WRIGHT-CHAPMAN
Arlington,Texas
Summary
Experienced customer service provider, counseling specialist, educated and professionally trained for Funeral Direction, seeks an Administrative Assistant position
Overview
5
5
years of professional experience
Work History
Chaplain (Associate Chaplain)
Juliette Fowler Communities
04.2024 - 10.2024
- Establish and maintain effective relationships with church pastors, associations, organizational leaders and agencies dealing with senior adult services
- Provide spiritual/emotional assessment and counseling services to senior adults and their families and friends in the community
- Plan and lead Bible Studies on Wednesday mornings and Thursday afternoons for moderate income residents of Fowler Christian Apartments
- Assist in leading and, covering for Director of Spiritual Life when absent, Grief Recovery Groups and Worship on Wednesday, specifically for Memory Care residents
- Provide set-up and presence for morning Sunday School and mid-morning Spiritual Hour at The Peak Independent Resident Community and assist in planning and leading Sunday afternoon worship services on second and fourth Sundays
Patient Advocate (Spiritual Counselor) PRN
Lenity Light Hospice
02.2022 - 02.2023
- Perform spiritual assessments, pastoral intervention, crisis intervention, consultation, education of patients about hospice, palliative care, and Lenity Light's philosophy
- Discuss faith freely and without bias; counsel without discussing faith/spirituality if needed
- Participate in Interdisciplinary Group documentation, reporting, and meetings; discuss and review psychosocial patient and family issues
- Coordinate the development and implementation of a Bereavement Plan of Care for each client and family and facilitate bereavement communication and the planning and a yearly Memorial Service for staff and bereaved families
- Attend deaths that occur after hours to help with the bereavement needs of families
Funeral Services Assistant
Bean-Massey-Burge Funeral Home
11.2020 - 03.2022
- Promoted a comfortable atmosphere for clients by greeting visitors warmly upon arrival at the funeral home or chapel.
- Contributed to an organized environment by maintaining clean viewing rooms, chapels, lounges, offices, and restrooms.
- Enhanced family experience by providing compassionate support and assistance during visitations, rosaries, and funeral services.
- Assisted with the preparation and display of the deceased, ensuring respectful presentation throughout the visitation and service period.
Chaplain Intern
Texas Health Huguley Hospital
09.2021 - 01.2022
- Participated in three hundred hours of direct patient care and 100 hours of direct supervision with the group and the supervisor, including on-call duties at Texas Health Huguley Hospital.
- Participated in Pastoral Issues Seminars, Interpersonal Relationship Seminar, Interdisciplinary Seminars, Theological Integration Seminars, Pastoral Care Conferences, Individual Supervision, and attended Regular Staff Meetings
- Provided routine pastoral services in clinical areas as assigned, emergency responses for all areas in the hospital as requested, 'off shift' on-call, and interdisciplinary collaboration
Clerical Intake Coordinator
Angel Wings Healthcare Hospice
01.2020 - 11.2020
- Provided initial coordination of information with clients, family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care
- Collaborated with client, physician, referral source, and marketers to process a referral
- Verified and coordinated reimbursement sources, including insurance, VA benefits, Medicare, Medicaid, and other payer sources appropriate to hospice care
- Documented all referral-related information, actions taken, and follow-up required in the electronic medical record in a timely and accurate manner
- Ordered Durable Medical Equipment for patients and arranged for pick up at the end of service
Executive Assistant
Angel Wings Healthcare Hospice
08.2019 - 12.2019
- Maintained the front desk, answering the phone, taking messages, and receiving and distributing mail
- Created referral and new admission packets, employment application packets, and new hire packets
- Filed documents into client charts/medical records and made copies
- Entered new referrals, ran eligibility checks, and entered new employees into WellSky Conslo software
- Secured approval and signature of Medical Director on Physician Orders and other necessary documents
- Called in prescription orders to Pharmacy
Education
Master of Arts - Christian Education
Scarritt Graduate School
Nashville TN05-1987
Bachelor of Arts - Humanities-Religion
Texas Wesleyan University
Fort Worth, TX05-1984
Timeline
Chaplain (Associate Chaplain)
Juliette Fowler Communities
04.2024 - 10.2024
Patient Advocate (Spiritual Counselor) PRN
Lenity Light Hospice
02.2022 - 02.2023
Chaplain Intern
Texas Health Huguley Hospital
09.2021 - 01.2022
Funeral Services Assistant
Bean-Massey-Burge Funeral Home
11.2020 - 03.2022
Clerical Intake Coordinator
Angel Wings Healthcare Hospice
01.2020 - 11.2020
Executive Assistant
Angel Wings Healthcare Hospice
08.2019 - 12.2019
Master of Arts - Christian Education
Scarritt Graduate School
Bachelor of Arts - Humanities-Religion
Texas Wesleyan University
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