Summary
Overview
Work History
Education
Skills
Certification
Dates
Activities
Timeline
Generic

MIKE ZEPHIR

ORLANDO,UNITED STATES

Summary

I have the ability to collaborate effectively with team members to enhance loading procedures, resulting in improved productivity. Possesses strong communication skills and a keen attention to detail, with a commitment to delivering exceptional customer service and fostering guest satisfaction.

Overview

2025
2025
years of post-secondary education
1
1
Certification

Work History

GAME ATTENDANT

Chuck E.Cheese
ORLANDO, FL
  • Assisted guests in navigating arcade games, enhancing their experience and fostering a welcoming atmosphere for families.
  • Managed game maintenance and troubleshooting, ensuring minimal downtime and maximizing guest satisfaction.
  • Trained new staff on game operations and customer service protocols, contributing to a unified team approach.

CUSTOMER SERVICE CREW

Marco's Pizza
ORLANDO, FL
  • Managed order processing and delivery coordination, ensuring timely service and achieving noticeable improvements in order accuracy.
  • Provided exceptional customer service, fostering a welcoming environment and enhancing customer satisfaction.

PACKAGE HANDLER

Fedex
ORLANDO, FL
  • Maintained accurate inventory records, facilitating swift updates, and preventing discrepancies that could disrupt logistics.
  • Monitored package flow metrics, identifying bottlenecks and implementing solutions to achieve noticeable improvements in processing times.
  • Worked closely with team members to optimize loading procedures, fostering a supportive environment that led to improved teamwork and productivity. Also operate vehicle machinery

MCO TRAFFIC DIRECTOR

Abm Industries Inc
ORLANDO, FL
  • Direct airport traffic flow, ensuring safety and efficiency.
  • Resolve customer inquiries and assist with transportation needs.
  • Enforce parking regulations, enhancing compliance.
  • Maintain smooth operations in terminal and concourse areas.

Education

Olympia High School
ORLANDO, FL

Some College (No Degree) - HVAC

Southern Technical College
ORLANDO, FL

Skills

  • Customer service
  • Order processing
  • Inventory management
  • Traffic coordination
  • Team collaboration
  • Problem resolution
  • Quick learner
  • Strong work ethic
  • Teamwork
  • Problem-solving

Certification

Security Class D Certification

Dates

01/01/22, 12/31/23, 01/01/24, 10/31/24, 10/01/24, 10/31/24, 01/01/XX, 01/01/XX

Activities

No content available for this section

Timeline

GAME ATTENDANT

Chuck E.Cheese

CUSTOMER SERVICE CREW

Marco's Pizza

PACKAGE HANDLER

Fedex

MCO TRAFFIC DIRECTOR

Abm Industries Inc

Olympia High School

Some College (No Degree) - HVAC

Southern Technical College
MIKE ZEPHIR