MIKE FORD
SAN DIEGO,CA
Summary
Highly driven, organized, and collaborative operations professional with over a decade of logistics experience in the publishing industry. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Strong planning and project management skills and experience in leading teams. Practical when necessary and meticulous when viable.
Overview
13
13
years of professional experience
Work History
Sales and Operations Manager
Clover Press
02.2022 - Current
- Coordinate delivery between outside vendors and distributors for all published titles.
- Resolution of all printing, transit or delivery issues.
- Coordinate large scale crowd-funding projects from creation through fulfillment.
- Oversee population, pricing, fulfillment and customer service for multiple online store platforms.
Director of Operations
IDW Publishing
04.2019 - 01.2021
Director of Distribution
IDW Publishing
04.2018 - 04.2019
Sales and Operations Manager
IDW Publishing
09.2016 - 04.2018
Warehouse Operations Manager
IDW Publishing
03.2011 - 09.2016
- Lead role in all aspects of planning, set up & on-site management for all conventions and events including product development for exclusive sales, panel and creator signing schedules and on-site sales and operations.
- Oversaw day-to-day production activities in accordance with business objectives and implemented successful operational strategies and policies to drive organizational growth and productivity.
- Managed the release schedule, set print run quantities and coordinated delivery between outside vendors and distributors for all published titles.
- Resolution of all printing, transit or delivery issues.
- Managed off-site warehouse facility with four employees coordinating all shipping, receiving and inventory control tasks.
- Planned and implemented movement of the warehouse to a larger facility twice including floor plan design and creating of new strategies and processes.
Education
Bachelor of Arts - Communications
University of California
Davis, CASkills
- Team Leadership, small (-3) and large (20) groups
- Managing Events Start to Finish
- Project Management
- Sales Expertise
- Guest Relations
- Crisis Management
- Customer Service
- Events Requirements Gathering
- Supply Chain Management
- Oversee Program Operations
- Inspect Facilities
- Expert in Best Practices for Collectible Shipment
Timeline
Sales and Operations Manager
Clover Press
02.2022 - Current
Director of Operations
IDW Publishing
04.2019 - 01.2021
Director of Distribution
IDW Publishing
04.2018 - 04.2019
Sales and Operations Manager
IDW Publishing
09.2016 - 04.2018
Warehouse Operations Manager
IDW Publishing
03.2011 - 09.2016
Bachelor of Arts - Communications
University of California
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