Mikeisha Jenkins
21911 Castle Hawk Trail ,Tx
Summary
Dynamic professional with a proven track record in security and customer service, exemplified during tenure at Allied Universal Security Services. Skilled in confidentiality and corporate procedures, adept at enhancing customer experiences and streamlining processes. Demonstrated ability to improve operational efficiency, with a focus on achieving results and fostering client relationships.
Overview
6
6
years of professional experience
Work History
Screener
Allied Universal Security Services
Houston , Tx
11.2022 - 04.2024
- Checked equipment during each shift to assess functionality.
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on Subject and Subject.
- Protected confidentiality of data by using security techniques.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
Receptionist
Texas Children
02.2018 - 08.2021
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Great communication , customer service skills , scheduling appointments etc.
Caregiver
The Village of Maryland
02.2018 - 07.2020
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Houston Can Academy
Downtown Main St Houston Tx.06.2008
Skills
- Confidentiality
- Company processes and procedures
- Corporate procedures
- Customer service
Languages
English
Full Professional
Timeline
Screener
Allied Universal Security Services
11.2022 - 04.2024
Receptionist
Texas Children
02.2018 - 08.2021
Caregiver
The Village of Maryland
02.2018 - 07.2020
Houston Can Academy
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