Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mikenna Black

Stephenville,TX
Mikenna Black

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
years of professional experience

Work History

TJX Companies

Sales Associate
03.2022 - Current

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Sally's Beauty Supply

Sales Associate
11.2021 - 03.2022

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

James Avery Jewelry

Seasonal Sales Associate
10.2020 - 01.2021

Job overview

  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Target

Store Team Member
04.2019 - 11.2019

Job overview

  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Operated register to process payments and collect cash payment for order totals.
  • Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.

Education

Tarleton State University
Stephenville, TX

General Business from Business
12.2022

University Overview

Weatherford High School
Weatherford, TX

No Degree
05.2019

University Overview

Skills

  • Verbal and Written Communication
  • POS System Operations
  • Sales Expertise
  • Customer Needs Assessment
  • Cash Handling
  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Product Recommendations
  • Retail Store Operations
  • Speaking Clearly
  • Stockroom Organizing

Timeline

Sales Associate
TJX Companies
03.2022 - Current
Sales Associate
Sally's Beauty Supply
11.2021 - 03.2022
Seasonal Sales Associate
James Avery Jewelry
10.2020 - 01.2021
Store Team Member
Target
04.2019 - 11.2019
Tarleton State University
General Business from Business
Weatherford High School
No Degree
Mikenna Black