Mikenna Mattis
Dallas,PA
Summary
A prospective sonography student, eager to step into a role in the medical field. Seeking entry-level opportunities to enhance abilities while contributing to company and personal growth.
Overview
10
10
years of professional experience
Work History
Waxing Specialist
European Wax Center
Wyomissing, PA
03.2023 - Current
- Greeted customers and provided excellent customer service.
- Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Sanitized equipment between each client use.
- Followed strict hygiene procedures before, during, and after each treatment.
Esthetician
Natural Tranquility
Elysburg, PA
02.2022 - 02.2023
- Built positive client relationships and guided clients through treatments.
- Designed customized facial and body treatments meeting individual client needs.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Meticulously maintained spa appearance and cleanliness.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Sales Associate
Bulldog Valley Beverage
Hegins, PA
04.2020 - 03.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
Sandwich Maker/Gas Station Attendant
Klingers Service Center
Hegins, PA
09.2015 - 07.2020
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Answered customers' questions and addressed complaints in person and via phone.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Organized food preparation stations and regularly replenished supplies.
Education
Completion of Esthetics Study - Master Aesthetician
Barber And Beauty Academy of Pennsylvania
Harrisburg11.2021
High School Diploma -
Tri-Valley High School
Hegins, PA06.2019
Skills
- Efficient time management
- BLS Certification
- Excellent bedside manner
- Goal Setting
- Teamwork and Collaboration
- Professional Communication
Timeline
Waxing Specialist
European Wax Center
03.2023 - Current
Esthetician
Natural Tranquility
02.2022 - 02.2023
Sales Associate
Bulldog Valley Beverage
04.2020 - 03.2022
Sandwich Maker/Gas Station Attendant
Klingers Service Center
09.2015 - 07.2020
Completion of Esthetics Study - Master Aesthetician
Barber And Beauty Academy of Pennsylvania
High School Diploma -
Tri-Valley High School