Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MiKenna Sterr

West Bend,WI

Summary

Detail-oriented clinical medical assistant excelling in venipuncture collection and specimen handling. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide exceptional service to patients. Committed to optimizing patient scheduling and workflow, ensuring compliance with safety protocols to enhance patient satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Health Phlebotomist

UW Health Care Direct
05.2023 - Current
  • Collected blood samples from adult, geriatric, and special-needs patients in various settings.
  • Transported blood samples to designated laboratory or other medical facility for testing purposes.
  • Provided excellent customer service and patient education.
  • Ensured compliance with safety and hygiene protocols, maintaining accurate patient records in electronic health systems.
  • Coordinated appointments to optimize daily workflow and patient scheduling.
  • Collaborated with healthcare teams to ensure seamless patient care delivery.

Assistant Manager

Arby's Restaurant
05.2020 - 07.2022
  • Supervised operations, including scheduling shifts, delegating tasks, and ensuring compliance with safety regulations and company policies.
  • Coordinated inventory management and ordering of supplies for efficient operations.
  • Monitored cash handling procedures and maintained accurate financial records.
  • Developed strong working relationships with staff, fostering a positive work environment.


Education

Bachelor of Science - Biology

University of Wisconsin - Madison
Madison, WI
05-2025

Clinical Medical Assistant Training -

Alliance Health Care Institute
Milwaukee, WI
07-2022

Associate of Science -

Milwaukee Area Technical College
Milwaukee, WI
05-2022

Skills

  • Patient care
  • Blood collection
  • Specimen handling
  • Electronic health records
  • Compliance protocols
  • Team collaboration
  • Inventory management
  • Customer service

Certification

CCMA - Certified Clinical Medical Assistant

Timeline

Home Health Phlebotomist

UW Health Care Direct
05.2023 - Current

Assistant Manager

Arby's Restaurant
05.2020 - 07.2022

Bachelor of Science - Biology

University of Wisconsin - Madison

Clinical Medical Assistant Training -

Alliance Health Care Institute

Associate of Science -

Milwaukee Area Technical College

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