Mikerrah Wilson
North Little Rock,AR
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work, and positive attitude. Comfortable standing for long periods and safely lifting heavy loads.
Overview
12
12
years of professional experience
Work History
Clerk
United States Postal Service, USPS
Little Rock, AR
10.2023 - Current
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Created labels using barcodes or other labeling software programs.
- Assisted other clerks with difficult tasks related to processing large mail volumes efficiently.
- Maintained efficient workflow within the department through effective communication with co-workers.
Data Collection Specialist
United States Post Office
Little Rock, AR
07.2023 - 10.2023
- Collected and documented data to support research and information-gathering activities.
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Documented observations alongside required data.
- Visited homes or places of business to conduct studies or collect data.
- Leveraged tools and equipment to obtain required information.
- Scheduled and conducted interviews to support data collection.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Custodial Maintenance Worker
United States Post Office
Little Rock, AR
09.2018 - 07.2023
- Completed daily cleaning checklists for diverse range of spaces inside buildings.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Serviced, cleaned and restocked restrooms.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Mail Handler
United States Post Office
Little Rock, AR
10.2014 - 09.2018
- Used portable electronic scanner to track parcels and record tracking progress.
- Operated mail processing equipment and manually sorted mail.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
- Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Offered support and advice to newer personnel to improve performance.
Certified Nursing Assistant
Baptist Health Medical Center
Little Rock, AR
05.2012 - 10.2014
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Supported non-ambulatory residents in range of motion exercises.
Desk Clerk
City Of Little Rock
Little Rock, AR
05.2014 - 10.2014
- Managed customer complaints and rectified issues to complete satisfaction.
- Opened, sorted and routed incoming mail and answered correspondence.
- Answered telephones, directed calls and took messages.
- Inventoried and ordered materials, supplies and services.
- Troubleshot office equipment, computer hardware and software issues.
- Delivered messages and ran errands.
Education
Certificate - Nursing Assistant
Madison Health And Rehabilitation
Little Rock, AR05.2012
High School Diploma -
J.A. Fair High School
Little Rock, AR05.2010
Some College (No Degree) -
Heritage College - Denver
Little Rock, ARSkills
- People skills
- Microsoft Office
- Good work ethic
- Planning & organizing
- Problem resolution
- Friendly, positive attitude
- Relationship building
- Decision-making
- Teambuilding
- Multi-tasking
- Communication
- Organizational skills
- Attention to Detail
- Decision Making
- Time Management
Timeline
Clerk
United States Postal Service, USPS
10.2023 - Current
Data Collection Specialist
United States Post Office
07.2023 - 10.2023
Custodial Maintenance Worker
United States Post Office
09.2018 - 07.2023
Mail Handler
United States Post Office
10.2014 - 09.2018
Desk Clerk
City Of Little Rock
05.2014 - 10.2014
Certified Nursing Assistant
Baptist Health Medical Center
05.2012 - 10.2014
Certificate - Nursing Assistant
Madison Health And Rehabilitation
High School Diploma -
J.A. Fair High School
Some College (No Degree) -
Heritage College - Denver