Michael Testa
Bedford,TX
Summary
To partner with a progressive company where my strong work ethic, communications and computer skills may be utilized for a career position.
Overview
2022
2022
years of professional experience
Work History
Front End Team Lead, Cashier, Stocker
Walmart
2020 - 2026
Started off as a cashier and was promoted to hourly front end manager. Where I learned most aspects of the store including... Meat, stocking, building displays, and many other jobs
- TA
Manager
RaceTrac
2020.01 - 2021.10
- Oversaw daily operations to ensure adherence to company policies and procedures.
- Managed team performance, providing coaching and feedback to enhance productivity.
- Implemented process improvements that increased operational efficiency across multiple shifts.
- Developed staff schedules to optimize workforce management and service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
Merchandiser/Front End Cashier
Total Wine & More
2018.09 - 2019.10
Evening Runner/Concession Lead
Movie Tavern
2017.01 - 2019.01
Shipping & Receiving
Eagle Eye Signs
2017.01 - 2018.01
- Ca
Senior Tech Support
Fedex TechConnect
2010.01 - 2016.09
- Tech support assistant for the FedEx software and FedEx.com. I received many accommodations for excellent skill and work determination.
Evening Busser/Runner Lead
AMC Movie Theatres
2015.01 - 2016.01
- Started as runner of food/drinks to theatre guests, promoted to trainer of all bussers.
Transportation Starter
DFW Airport Board
2007.02 - 2010.07
- Assisted in daily operations to ensure efficient service delivery at airport terminals.
- Provided support in monitoring safety protocols and compliance with regulatory standards.
- Coordinated with team members to facilitate smooth passenger flow during peak hours.
- Maintained cleanliness and organization of assigned areas to enhance customer experience.
Education
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Lindsey Cooper Refrigeration School
Irving, TXWalmart Business Leadership Course “Believe U Program”
University of Denver
01.2024
Walmart Business Management Course
University of Phoenix
01.2024
Health Education
University of Texas
San Antonio, TX01.1994
Skills
- Implemented task automation tools to enhance operational efficiency
- Executed responsive web design strategies to enhance user experience across devices
- Leveraged Vuejs expertise to develop dynamic user interfaces and enhance application performance
- Demonstrated expertise in Git version control system to streamline collaborative development processes
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Demonstrated advanced problem-solving capabilities to address complex challenges
- Optimized scheduling and prioritization of tasks to enhance productivity
- Demonstrated active listening skills to enhance team communication and collaboration
- Assisted in accurate cash counting to support daily financial operations Contributed to maintaining organized cash records for efficient tracking Supported team members in reconciling cash discrepancies promptly
- Executed cash handling procedures to ensure accurate financial transactions
- Facilitated connections with clients and stakeholders to foster positive relationships Supported team members in managing client interactions effectively Assisted in resolving conflicts to maintain strong partnerships
- Facilitated training and mentoring programs to enhance team skills and performance
- Assisted teams in achieving project goals and meeting performance standards Supported colleagues in tracking progress and identifying areas for improvement Contributed to the successful completion of tasks within established timelines
- Executed administrative functions to enhance operational efficiency
- Facilitated team building activities to enhance collaboration and communication
- Executed cash register operations with precision and efficiency
- Ensured precise cash handling through meticulous verification and reconciliation processes
- Supported team members in achieving project goals through effective communication and collaboration Assisted in maintaining high levels of employee engagement and motivation Contributed to a positive work environment by recognizing individual and team achievements
- Executed precise money handling procedures to ensure financial accuracy
- Oversaw staff management to enhance team performance and productivity
- Oversaw team operations to ensure effective collaboration and productivity
- Facilitated effective complaint resolution processes to enhance customer satisfaction
Timeline
Manager
RaceTrac
2020.01 - 2021.10
Merchandiser/Front End Cashier
Total Wine & More
2018.09 - 2019.10
Evening Runner/Concession Lead
Movie Tavern
2017.01 - 2019.01
Shipping & Receiving
Eagle Eye Signs
2017.01 - 2018.01
Evening Busser/Runner Lead
AMC Movie Theatres
2015.01 - 2016.01
Senior Tech Support
Fedex TechConnect
2010.01 - 2016.09
Transportation Starter
DFW Airport Board
2007.02 - 2010.07
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Lindsey Cooper Refrigeration School
Walmart Business Leadership Course “Believe U Program”
University of Denver
Walmart Business Management Course
University of Phoenix
Health Education
University of Texas
Front End Team Lead, Cashier, Stocker
Walmart
2020 - 2026