Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Mikhailson F. Pollas

Roselle

Summary

Associate in Computer Science with over 10 years in hospitality and aviation. Proven ability to enhance guest satisfaction and operational safety through effective communication and problem-solving. Recognized for reliability and a strong work ethic, ready to contribute to a dynamic team.

Overview

14
14
years of professional experience

Work History

Aircraft Ground Reposition

JetBlue
Newark
07.2021 - Current
  • Repositioned aircraft between gates, maintenance hangars, and remote parking areas, coordinating with ground control to ensure safety and timeliness of operations.
  • Operated pushback tractors and tow vehicles for precise aircraft movements, communicating with control tower while navigating taxiways between ramp and hangar.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Assistant Manager

The Ainsworth
Hoboken
06.2023 - 01.2026
  • Managed costs, including labor, food, and waste, while overseeing inventory and analyzing sales reports to achieve budgetary goals.
  • Oversaw daily operations in fast-paced environment, ensuring seamless coordination between front-of-house and back-of-house teams.
  • Actively engaged with guests, addressed feedback, and resolved concerns professionally to ensure high levels of satisfaction.
  • Collaborated on promotions and community engagement initiatives, contributing to revenue growth.

Bartender

Office Tavern Grill
East Hanover
03.2020 - 07.2021
  • Provided quick and friendly service to customers during busy hours.
  • Monitored dining room to enhance guest experiences.
  • Resolved customer issues promptly to maintain satisfaction.
  • Communicated with staff to address and fulfill customer needs.
  • Comply with all health and hygiene standards and policies.

Bartender/Head Waiter

Hat Tavern
Summit
12.2012 - 02.2020
  • Provided prompt and courteous service to enhance customer satisfaction.
  • Monitored dining room to enhance guest experiences.
  • Resolved customer issues to maintain satisfaction.
  • Communicated with staff to address customer needs promptly.
  • Comply with all health and hygiene standards and policies.

Education

Associate - Computer Science

Union County College
Cranford, NJ
01-2022

High School Diploma -

Lycee Salnave Zamore
Lascahobas, Haiti
07-2009

Skills

  • Aircraft Operations
  • Project Management
  • Problem Solving
  • Critical Thinking
  • Leadership
  • Effective Communication
  • Relationship Building

Languages

  • Creole
  • English
  • French, Intermediate
  • Creole, Fluent
  • English, Fluent

Languages

English
Full Professional
French
Limited
creole
Full Professional

Timeline

Assistant Manager

The Ainsworth
06.2023 - 01.2026

Aircraft Ground Reposition

JetBlue
07.2021 - Current

Bartender

Office Tavern Grill
03.2020 - 07.2021

Bartender/Head Waiter

Hat Tavern
12.2012 - 02.2020

Associate - Computer Science

Union County College

High School Diploma -

Lycee Salnave Zamore
Mikhailson F. Pollas