Mikia Johnson
Kansas City,Missouri
Summary
Results-oriented professional with experience in stakeholder engagement, needs assessment, and resource allocation. Passionate about delivering impactful digital programs that will leverage skills to bridge technological gaps and enhance outreach to diverse communities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Campaign Manager
State Rep. Michael Johnson 23rd District
Kansas City
08.2023 - Current
- Performs administrative duties for the campaign team including preparing reports, taking meeting notes, scheduling meetings and events, and ordering necessary supplies
- Identifies and networks among community agencies, corporations, and donors to generate and increase funding
- Strategically plans fundraising events by providing input on fundraising goals, budgets, and timelines.
Digital Navigator
Essential Families
Kansas City
06.2022 - Current
- Empowers community members with digital literacy bridging the digital divide through personalized assistance and resource allocation
- Monitors clients' progress toward goals, and documents the outcome utilizing the project management to track milestones
- Led refugee digital equity training workshop, overcoming language barriers and digital incompetencies for ethnic community members
- Promoted to Chief Refugee Digital Equity Program Officer.
Clerical Support Specialist & Data Entry
Cherokee Nation Business
Kansas City
08.2022 - 06.2024
- Input data into IRS SCRIPS system ensuring accurate entity changes and efficient processing of various requests
- Led training classes of 10-15 new hires and provided essential knowledge on company procedures and proper use of materials to enhance team productivity
- Performed general clerical work for the IRS including filing, sorting, batching, or grouping documents
- Exceeded daily volume of 500 documents.
Client Service Specialist
AVO Transportation & Language Solutions
Cocoa, FL
03.2021 - 08.2022
- Coordinated transportation and interpretation services for business clients, with a 90% success rate on all scheduled services.
- Expanded the company network by strategically locating vendors through contract negotiations for recruitment. Answered high-volume calls and emails to resolve business clients' inquiries, such as processing orders, billing/payment, and address changes.
- Recognized by management for demonstrating a strong work ethic and unwavering integrity, I was the first employee granted the privilege of working remotely from an out-of-state location.
Education
Business Administration -
Bethune-Cookman University
Daytona Beach, FL08.2020
Skills
- Resource Allocation
- Project Coordination
- Communication
- Strategic Planning and Execution
- Monitoring and Tracking
- Leadership
- Digital Literacy
Certification
Google Project Management Professional Certificate
Coursera
May 2023- Aug 2024
Timeline
Campaign Manager
State Rep. Michael Johnson 23rd District
08.2023 - Current
Clerical Support Specialist & Data Entry
Cherokee Nation Business
08.2022 - 06.2024
Digital Navigator
Essential Families
06.2022 - Current
Client Service Specialist
AVO Transportation & Language Solutions
03.2021 - 08.2022
Business Administration -
Bethune-Cookman University