Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mikias Miki Gebremariam

Richmond,VA

Summary

Detail-oriented PTCB Certified Pharmacy Technician with over four years of experience in pharmacy and immunization. Skilled in prescription processing, insurance resolution, and patient communication within fast-paced healthcare environments. Completed CNA training and pursuing Virginia licensure while seeking a clinical internship to enhance direct patient-care experience for physician assistant school.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Certified Pharmacy Technician and Immunizer

CVS Pharmacy
01.2022 - Current
  • Administer immunizations under applicable protocols and support patients through the vaccination process.
  • Process, prepare, label, and organize prescriptions accurately while following pharmacy procedures and patient-safety standards.
  • Resolved insurance rejections, refill issues, copay questions, and prescription concerns through effective communication with patients, pharmacists, prescribers, and insurers.
  • Protected patient confidentiality, maintained accurate records, managed inventory, and monitored medication expiration dates to ensure compliance and safety.
  • Collaborated with pharmacists and technicians during high-volume shifts to deliver respectful patient service under pressure.

Customer Service Associate

Giant Food
01.2019 - 01.2022
  • Delivered customer service, processed transactions accurately, and addressed inquiries efficiently in high-volume retail setting.
  • Developed reliability, teamwork, and problem-solving skills while assisting diverse customers.
  • Assisted customers with product inquiries and store navigation.
  • Resolved customer complaints promptly and professionally.
  • Processed transactions accurately using point-of-sale systems.

Education

Bachelor of Science - Health Science

Virginia Commonwealth University
Richmond, VA
01-2027

Skills

  • Immunization administration
  • Prescription processing
  • Immunization support
  • Medication safety
  • Insurance resolution
  • HIPAA compliance
  • Pharmacy inventory
  • Data entry
  • Patient interaction
  • Teamwork
  • Patient support

Certification

PTCB Certified Pharmacy Technician (CPhT) - Active, Certified Immunizer, Nurse Aide Training Certificate - Family First of Virginia; Virginia CNA licensure pending

Languages

English and Amharic

Timeline

Certified Pharmacy Technician and Immunizer

CVS Pharmacy
01.2022 - Current

Customer Service Associate

Giant Food
01.2019 - 01.2022

Bachelor of Science - Health Science

Virginia Commonwealth University
Mikias Miki Gebremariam