Mikias Zeleke
Parker,United States
Summary
Personable Auto Detailer with natural talent for providing great customer service. Brings phenomenal attention to detail and quick-learning abilities. Dedicated to exceeding expectations and completing work on time. Passionate about the automotive industry and eager to transition into a role where I can utilize my customer service skills and attention to detail as a Service Advisor.
Overview
1
1
year of professional experience
Work History
Auto Detailer
Crash Champions
08.2023 - Current
- Performed full interior and exterior detail and wash for vehicles after repairs have been completed.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Provided exceptional customer service and addressed customer inquiries.
- Supported waste management efforts by collecting trash, recycling materials, and maintaining shop cleanliness
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Auto Body Apprentice
Crash Champions
12.2023 - 03.2024
- Examined vehicles to determine extent of damage and repairs required.
- Efficiently disassembled damaged sections of vehicles for proper assessment and reconstruction process implementation.
- Adjusted and replaced panels and windows for proper fit and alignment.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Maintaining body shop inventory according to set standards and rectified discrepancies.
Delivery Driver
Amazon
03.2023 - 05.2023
- Maintained a clean and organized vehicle to ensure safety and reduce delivery times
- Maintained accurate records of all deliveries and customer interactions
- Performed daily vehicle inspections and reports
- Troubleshooted and resolved customer delivery issues.
Education
Bachelor of Science - Flight Officer Concentration
Metropolitan State University of Denver
Denver, CO05.2028
Diploma -
Grandview High School
05.2020
Skills
- Critical Thinking
- Calm and Professional Under Pressure
- Productivity and Time Management
- Attention to Detail
- Continuous Improvement
- Client Service
Timeline
Auto Body Apprentice
Crash Champions
12.2023 - 03.2024
Auto Detailer
Crash Champions
08.2023 - Current
Delivery Driver
Amazon
03.2023 - 05.2023
Bachelor of Science - Flight Officer Concentration
Metropolitan State University of Denver
Diploma -
Grandview High School