Summary
Overview
Work History
Education
Skills
References
Timeline
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Mikie Burton

Hamden,Connecticut

Summary

Skilled Driver Specialist with background in transport logistics and customer service. Have experience in route planning, vehicle maintenance, and safety protocols. Strengths include efficient time-management skills, adaptability to changing conditions, and exceptional navigational skills. Previous roles have resulted in improved delivery efficiency and high levels of customer satisfaction.

Overview

16
16
years of professional experience

Work History

Driver Specialist

Lyft Inc.
New Haven, Connecticut
06.2024 - 10.2024
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Achieved consistently high customer scores due to exceptional service.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Transported riders to designated stops according to pre-determined schedules.
  • Utilized GPS and maps for efficient route planning.
  • Operated a variety of vehicles safely in diverse weather conditions.
  • Performed minor vehicle maintenance tasks to prevent disruptions.

Managing Director

Burton's Transportation Company Limited
Kingston, Jamaica
11.2016 - 10.2023
  • Developed action plans to ensure that all organizational objectives are met in a timely manner.
  • Oversaw day-to-day operations of the company while coordinating with staff members.
  • Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
  • Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
  • Created strategies for increasing revenue streams by leveraging existing customer relationships.
  • Cultivated strong relationships with customers through periodic meetings and follow-ups.
  • Analyzed industry trends to identify opportunities for expanding market share.
  • Identified potential risks associated with operations and developed mitigation strategies.
  • Organized marketing campaigns to promote new products and services offered by the company.

Sales Associate

Worldtron Auto
Kingston , Jamaica
05.2008 - 04.2015
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Some College (No Degree) - Agricultutre

Elim Agricultural School
Saint Elizabeth, Jamaica
07-2002

High School Diploma -

Port Antonio High School
Portland, Jamaica
07-1999

Skills

  • Team collaboration abilities
  • Traffic law compliance
  • Route planning expertise
  • Safe driving techniques
  • Defensive Driving
  • Delivery pickup
  • Vehicle Inspection
  • Passenger transportation
  • Commercial driving
  • Daily logging
  • Mechanical Troubleshooting

References

References available upon request.

Timeline

Driver Specialist

Lyft Inc.
06.2024 - 10.2024

Managing Director

Burton's Transportation Company Limited
11.2016 - 10.2023

Sales Associate

Worldtron Auto
05.2008 - 04.2015

Some College (No Degree) - Agricultutre

Elim Agricultural School

High School Diploma -

Port Antonio High School

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Mikie Burton