Mikina Ross
16064 Green Hill Dr, Appt B, Victorville,CA
Summary
Seasoned Bus Operator/Road Supervisor with a proven track record at Victor Valley Transit, demonstrated exceptional leadership and communication skills. Excelled in ensuring passenger safety and operational efficiency, showcasing adaptability and a great attitude. Known for taking initiative and rapidly mastering new challenges, significantly enhancing customer satisfaction and workplace morale.
Overview
5
5
years of professional experience
Work History
Bus Operator
Mountain Transit Authority
05.2023 - 10.2024
- Operated the bus on assigned routes, ensuring the safe and timely transportation of passengers
- Maintained a clean and comfortable bus interior through regular sanitation
- Provided respectful customer service while assisting passengers with boarding, fare payments and route information
Bus Operator/Road Supervisor
Victor Valley Transit
09.2019 - 05.2023
- As Supervisor performed ride checks and ride alongs to ensure drivers where using appropriate safety precautions and signals, oversaw morning and evening roll outs, fixed fare boxes, provided retraining to employees as needed and kindly handled customer complaints
- Maintained a safe and friendly workplace, helped drivers with routes as well as provided caring assistance to customers
- Performed pre-trip bus inspections to ensure vehicles were in proper working condition before each shift
- Communicated effectively with dispatchers to receive instructions and updates
Education
High School Diploma -
Pacific High School
San Bernardino, CA06-2006
Skills
- Communication
- Adaptability
- Leadership
- Great Attitude
- Takes Initiative
- Organization
- Cleaning and Sanitation
- Fast Learner
Liscenses
Earned my CDL class B License, with air brakes and passenger endorsement
Timeline
Bus Operator
Mountain Transit Authority
05.2023 - 10.2024
Bus Operator/Road Supervisor
Victor Valley Transit
09.2019 - 05.2023
High School Diploma -
Pacific High School
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