Miki Schach
Leavenworth,WA
Summary
Highly organized team player with excellent attention to detail. Demonstrated ability to successfully manage multiple projects concurrently with a high level of accuracy. Skilled at prioritizing tasks and meeting deadlines in fast-paced settings. Proven track record of effectively collaborating with cross-functional teams to achieve shared objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
Orchard View Bookkeeping, LLC
07.2024 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Office Manager/Operations Coordinator
Miles Collective, LLC
01.2024 - 05.2024
- Optimized financial management by setting up QuickBooks Online and classifying over a thousand transactions from multipile bank accounts. Ensured accuracy by efficiently reconciling three years' worth of monthly bank statements, maintaining ongoing reconciliation.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budget and bank accounts.
- Performed data gathering and prepared rent roll spreadsheet along with Profit & Loss report targeted towards potential investors.
- Processed weekly payroll for all employees
Office Manager
Wenatchee Valley Glass
07.2023 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Responsible for creating customer invoices and posting payments accordingly..
- Managed scheduling and coordination of windows installers to ensure efficient and smooth operations.
Patient Service Representative/Health Information Management Coordinator
Cascade Medical Clinic
09.2022 - 12.2023
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services
- Scheduled patient appointments over phone and in person, maximizing productivity
- Managed and scanned external and internal documents into patient’s charts, naming and organizing file appropriately.
Office Manager/Administrative Assistant
Ponderosa Community Club
06.2021 - 09.2022
- Responsible for reconciling all bank accounts, investigating, analyzing and correcting all discrepancies
- Processed payroll for all employees and paid necessary state and federal taxes
- Researched and complied multiple reports for monthly board meeting.
Special Education Paraeducator
Cascade School District 228
01.2017 - 01.2019
- Provided special attention to individuals needing extra academic or behavioral guidance during classes
- Worked creatively to solve problems while dealing with a multitude of variable where standard resolutions do not work
- Maintained and updated confidential files of student’s academic progress.
Administrative Assistant/License Service
Starbucks Corporation
05.2001 - 11.2009
- Responsible for all Business Licenses, State Tax Certificates and Health Permits for all East Coast stores, existing and new
- Prepared correspondence such as memos, emails, reports, and other communication as needed
- Scheduled meeting, travel arrangements and maintained calendars for 2 Vice Presidents
- Answered phone, greeted guests, order supplies, collated and distributed mail.
Education
High School Diploma -
Friday Harbor High School
Friday Harbor, WA06.1991
Skills
- Strong Interpersonal and Communication Skills
- Meticulous Attention to Detail
- Excellent Customer Service
- Proficient in Microsoft 365 and QuickBooks
- High level of Efficiency
Certification
Intuit Certified Bookkeeping Certificate
Timeline
Owner
Orchard View Bookkeeping, LLC
07.2024 - Current
Office Manager/Operations Coordinator
Miles Collective, LLC
01.2024 - 05.2024
Office Manager
Wenatchee Valley Glass
07.2023 - 12.2023
Patient Service Representative/Health Information Management Coordinator
Cascade Medical Clinic
09.2022 - 12.2023
Office Manager/Administrative Assistant
Ponderosa Community Club
06.2021 - 09.2022
Special Education Paraeducator
Cascade School District 228
01.2017 - 01.2019
Administrative Assistant/License Service
Starbucks Corporation
05.2001 - 11.2009
High School Diploma -
Friday Harbor High School
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