Mikka Spencer
Happy Valley,OR
Summary
Dedicated professional specializing in customer service and detailed cleaning. Expertise in customizing services to align with client requirements while maintaining exceptional cleanliness standards. Proven ability to manage schedules efficiently, resulting in increased client satisfaction. Reliable and hardworking with a consistently positive attitude.
Overview
6
6
years of professional experience
Work History
House Cleaner
Serene Clean
Happy Valley, Oregon
09.2025 - Current
- Employed eco-friendly products and techniques to promote environmental sustainability in residential cleaning.
- Maintained high cleanliness standards across diverse home environments.
- Consulted with clients to identify specific cleaning needs, tailoring services accordingly.
- Coordinated cleaning schedules to ensure timely service delivery and client satisfaction.
- Managed inventory of cleaning supplies and reported shortages promptly.
Barista
Starbucks
Portland, OR
02.2023 - Current
- Prepared and served beverages efficiently in high-volume environment.
- Delivered friendly, personalized service while handling orders and resolving customer needs.
- Managed daily morning rush, ensuring calm and efficient service.
- Processed orders quickly at drive-through station during peak hours.
- Oversaw cash register operations, maintaining accuracy during busy periods.
- Trained new baristas on beverage preparation and service standards to improve team performance.
- Maintained clean, sanitary environment for optimal customer experience.
- Stocked floor with necessary products to ensure seamless operations.
Managing Detailer
TopShelf Detailing
Parker, CO
10.2022 - 12.2023
- Oversaw detailing operations and team performance to ensure high standards.
- Developed strong client contracts and nurtured relationships to enhance customer satisfaction.
- Addressed customer inquiries, providing detailed information to improve service experience.
- Trained new team members on detailing techniques to maintain quality standards.
- Performed interior cleaning, including vacuuming carpets and upholstery, and wiping surfaces.
- Executed vehicle polishing and paint corrections to uphold exceptional detailing standards.
- Managed inventory through tracking stock levels and organizing supplies efficiently.
- Maintained cleanliness of work van and garage for optimal operational conditions.
Associate
Petsmart
Sherman, TX
08.2020 - 05.2021
- Assisted customers with animal inquiries and provided guidance on pet care.
- Cared for animals by feeding, watering, cleaning habitats, and providing medical care during illness.
- Maintain a clean and sanitary environment
- Restocked shelves to ensure product availability and maintain inventory levels.
- Handled cash transactions to ensure efficient service
Education
High School Diploma -
Denison High School
Denison, TX05-2020
Skills
- Housekeeping
- Customer Service
- Attention to detail
- Inventory management
- Time management
- Communication
- Problem-Solving
- Adaptability and flexibility
- Team collaboration
- Management
- Customer relationship management
- Cash management
- Food Service
- Retail Sales
- Animal Care
- Organizational skills
Timeline
House Cleaner
Serene Clean
09.2025 - Current
Barista
Starbucks
02.2023 - Current
Managing Detailer
TopShelf Detailing
10.2022 - 12.2023
Associate
Petsmart
08.2020 - 05.2021
High School Diploma -
Denison High School