Mikéle Reynolds
Summary
Current accounting student, with plenty of experience in customer service, computers, and problem solving. Committed to maintaining efficiency and excellent quality assurance. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assembly Line Worker
Detroit Diesel
03.2023 - Current
- Assembled components of a variety of products, adhering to production specifications.
- Provided assistance in other departments when needed.
- Ensured work areas were kept clean and organized at all times.
- Monitored inventory levels and informed management when additional supplies were needed.
- Followed standard operating procedures while performing tasks on the assembly line.
- Performed routine maintenance on equipment as necessary.
- Inspected finished products for quality assurance purposes.
Customer Service Representative
Michaels Arts and Crafts
04.2022 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
(Currently in School) - Accounting And Business Management
Oakland Community College
Royal Oak06.2026
High School Diploma -
University High School Academy
Lathrup Village, MI06-2021
Skills
- Production Reporting
- Customer Service
- Complaint resolution
- Typing proficiency
- Quality Control
- De-Escalation Techniques
- Reading Comprehension
- Critical Thinking
- Tactful and diplomatic
- High-energy attitude
Timeline
Assembly Line Worker
Detroit Diesel
03.2023 - Current
Customer Service Representative
Michaels Arts and Crafts
04.2022 - 08.2022
(Currently in School) - Accounting And Business Management
Oakland Community College
High School Diploma -
University High School Academy
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