Mikaela Lighty
Solon,IA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
5
5
years of professional experience
Work History
Clerk III
University of Iowa Hospital and Clinics
Iowa City, IA
10.2023 - Current
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Provided administrative support, such as scheduling appointments.
- Answered telephones, directed calls, and took messages.
- Scanned documents into digital formats ensuring accuracy of content.
Office Manager
Valley Pork, LLC
Solon, IA
12.2022 - 07.2023
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
- Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
- Completed advanced clerical tasks, including account reconciliation and document management.
- Fielded questions from staff, customers, and vendors using phone and email.
- Compiled data and generated reports to inform leadership of profits, operations, and other key metrics.
- Served as point of contact for a team of supervisors, owning complex and escalated issues.
Banquet Manager
Kirkwood Community College
Cedar Rapids, IA
12.2021 - 10.2022
- Satisfied customers with fast, friendly, and knowledgeable support.
- Coordinated smooth planning of events, such as weddings and charity events, by working closely with clients.
- Met guest needs consistently with smooth coordination between internal and external personnel.
- Hired, trained, and scheduled staff to maintain adequate coverage for successful operations.
- Covered individual and team banquet event demands with well-planned employee schedules.
Banquet Supervisor
University of lowa
Iowa City, IA
07.2019 - 09.2021
- Improved banquet operations by recommending new standards to the banquet director and coordinating implementation.
- Executed last-minute changes and inspected setups in time for staff final calls.
- The team kept adhered to each event's schedule with careful monitoring of timetables and expert handling of challenging events.
- Directed and managed banquet functions for a 400-person event.
Education
Bachelor of Science (B.S.) - Event Management
Iowa State University
Ames, IA05.2018
Skills
- Inventory control
- Information security
- Peer relationships
- Supply management
- Financial tracking
- Administrative Support
- Meeting Coordination
- Document Management
Timeline
Clerk III
University of Iowa Hospital and Clinics
10.2023 - Current
Office Manager
Valley Pork, LLC
12.2022 - 07.2023
Banquet Manager
Kirkwood Community College
12.2021 - 10.2022
Banquet Supervisor
University of lowa
07.2019 - 09.2021
Bachelor of Science (B.S.) - Event Management
Iowa State University
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