Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikołaj Konieczny

Opole,Poland

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

INTERNET ADS ASSESORS

Telus International
11.2023 - Current
  • My main responsibilities include evaluating online advertisements and search engine results for relevance and quality, applying guidelines provided by search engines to assess ad content and user experience and providing detailed feedback and analysis to improve the overall quality of ads and search results.

HUMANOID ROBOT CARETAKER

Weegree
01.2024 - 10.2024
  • My main duties are transporting the robot to the event, and making sure its working properly as intended throughout the event.

CUSTOMER SERVICE

Majorel
05.2023 - 10.2023
  • Position Summary: Handling business customer inquiries related to data protection, gathering customer information, adhering to call procedures and post-call procedures, occasionally calling the customer’s back myself.

COURIER

Pyszne
09.2022 - 04.2023
  • Worked as a courier at Pyszne.pl, averaging around 1/3 of a fulltime position (hours varied depending on the month and weather, ranging from 60 to 100 hours).

SERVICE TECHNICIAN

Śnieżka
03.2019 - 09.2022
  • Worked in the construction market at Obi Opole. The role was on a 1/4 part-time basis. Responsibilities included promoting and recommending Śnieżka products, arranging products on shelves, and occasional assistance with order processing using a computer.

Education

BACHELOR - Economy

Opole University of Technology
06-2026

LICEUM - general high school

Średnie, Liceum ogólnokształcące numer 1 w Opolu
01.2022

Skills

  • Informatics
  • Call Center Services
  • Inbound Customer Service
  • Outbound Customer Service
  • Microsoft Office
  • Team working

Languages

POLISH Native
ENGLISH Expert

Timeline

HUMANOID ROBOT CARETAKER

Weegree
01.2024 - 10.2024

INTERNET ADS ASSESORS

Telus International
11.2023 - Current

CUSTOMER SERVICE

Majorel
05.2023 - 10.2023

COURIER

Pyszne
09.2022 - 04.2023

SERVICE TECHNICIAN

Śnieżka
03.2019 - 09.2022

LICEUM - general high school

Średnie, Liceum ogólnokształcące numer 1 w Opolu

BACHELOR - Economy

Opole University of Technology

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Mikołaj Konieczny