Mikolas Batista
Los Angeles,California
Summary
Luxury hospitality professional transitioning into financial services with 4+ years at Ritz-Carlton and Four Seasons, delivering high-trust service to high-net-worth clientele. Known for calm execution under pressure, high attention to detail, and disciplined follow-through—skills essential for building long-term client relationships and guiding people through complex decisions. Excel-proficient (Microsoft Office) and currently pursuing a Microsoft Excel Professional Certificate. Entrepreneurial, performance-driven background, including earning a Topstep-funded futures trading account in 2025. Ready to obtain California life insurance licensing and build a purpose-driven career helping families and small businesses protect their future, and create long-term financial security.
Overview
4
4
years of professional experience
Work History
Cook II
Four Seasons Private Residences
Los Angeles, California
03.2025 - Current
- Deliver high-touch, luxury service to high-net-worth residents daily in an open-kitchen environment where trust, discretion, and consistency drive retention.
- Build strong relationships through daily face-to-face interaction, clear communication, and precise execution of personal preferences—often anticipating needs before they are stated.
- Manage multiple custom requests simultaneously while maintaining strict accuracy, timing, and quality standards.
- Communicate feedback trends and preference patterns to leadership to refine offerings and elevate resident satisfaction.
Cook II
The Ritz-Carlton, Laguna Niguel
Dana Point, California
01.2024 - 03.2025
- Executed service in a luxury, high-volume operation with 100–350 covers per night during peak seasons, maintaining speed, accuracy, and brand-level consistency under pressure.
- Contributed to menu refinement by pitching new ideas and improving execution through feedback, repetition, and process discipline.
- Strengthened organization through structured prep and clean handoffs—habits transferable to client follow-ups, documentation, and timeline management.
Cook III
The Ritz Carlton, Grand Cayman
Georgetown , Cayman Islands
01.2023 - 12.2023
- Contributed to the restaurant being recognized among the best on the island, with multiple dishes I helped develop appearing on the menu and supporting guest satisfaction.
- Delivered dishes served to—and praised by—Chef Eric Ripert and other celebrity chefs, demonstrating composure, professionalism, and elite attention to detail.
- Maintained consistent outcomes through process adherence, precise preparation, and execution under high visibility.
Cook III
The Ritz Carlton Atlanta
Atlanta, Georgia
09.2021 - 01.2023
- Built a reputation for reliability, calm execution, and high standards in a luxury environment with time-sensitive demands.
- Supported new dish development through consistent preparation, quality control, and detail-focused execution, aligned with Ritz-Carlton expectations.
Education
Bachelor of Science -
Southern New Hampshire University
Hooksett, NH09-2027
Some College (No Degree) -
Kennesaw State University
Kennesaw, GASkills
- Client Relationship Building & Trust
- Consultative Communication (active listening, needs discovery)
- Prospecting Mindset & Follow-Up Discipline
- High Attention to Detail & Documentation Accuracy
- Organized Workflow, Prioritization, Time Management
- Coachable, Competitive, Strong Knowledge Retention
- Microsoft Office (Excel, Word, PowerPoint)
- Excel Tracking, Reporting, KPI Review
Additional Experience
Topstep Funded Trader (Futures) — Funded Account | Remote | 2025 – Present
- Earned funded status by consistently following strict risk parameters, daily loss limits, and performance rules.
- Demonstrated disciplined decision-making under pressure and process adherence—aligned with building long-term trust and credibility.
- Track and review performance in Excel to identify patterns, refine processes, and improve outcomes.
Microsoft Excel Professional Certificate | In Progress
- Strengthening reporting, organization, and performance tracking skills.
Languages
- English
- Spanish
- Portuguese
- French
References
References available upon request.
Timeline
Cook II
Four Seasons Private Residences
03.2025 - Current
Cook II
The Ritz-Carlton, Laguna Niguel
01.2024 - 03.2025
Cook III
The Ritz Carlton, Grand Cayman
01.2023 - 12.2023
Cook III
The Ritz Carlton Atlanta
09.2021 - 01.2023
Bachelor of Science -
Southern New Hampshire University
Some College (No Degree) -
Kennesaw State University