Mikyas Zergaw
Irving,Texas
Summary
Detail-oriented and highly motivated Pharmacy Technician Trainee with a strong foundation in pharmacy operations and customer service. Eager to apply knowledge of pharmaceuticals, dosage calculations, and inventory management in a real-world pharmacy setting. Committed to ensuring the highest standards of patient care and medication safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cabin Cleaner DFW Airport Overnight
ABM Industries
05.2023 - 01.2024
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Pharmacist
Self-employeed
02.2015 - 10.2023
- Maintained appropriate drug records and completed reports as necessary.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Supervised and coached team of pharmacy technicians and trainees.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Education
Bachelor of Science - Pharmacy
Addis Ababa University
Addis Ababa, Ethiopia02.2013
High School Diploma -
Lideta Catholic (Cathedral) School
Addis Ababa, Ethiopia12.2007
Skills
- Medication Dispensing
- Interpreting orders
- Prescription Filling
- Sales skills
- Drug Inventory Management
- Prescription Verification
- Customer Service and Communication Skills
- Chemical Handling
- Organizational abilities
- Waste disposal
Certification
Registered Pharmacy Technician Trainee
Timeline
Cabin Cleaner DFW Airport Overnight
ABM Industries
05.2023 - 01.2024
Pharmacist
Self-employeed
02.2015 - 10.2023
Bachelor of Science - Pharmacy
Addis Ababa University
High School Diploma -
Lideta Catholic (Cathedral) School
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