Mila Cerkic
Bothell,WA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
GNC - General Nutrition Centres
04.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
2nd Assistant Manager
Zumiez Retail
07.2023 - 11.2023
- Supported store manager in training new employees, and fostering a positive work environment for team development.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Contributed to the growth of store revenue by implementing promotional strategies and upselling techniques.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
All-Star
MOD Pizza
01.2022 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Interpreting And Translating
Western Oregon University
Monmouth, ORSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Certification
- First Aid/CPR Certified
Languages
English
Full Professional
Spanish
Limited Working
sign language
Limited Working
Timeline
Store Manager
GNC - General Nutrition Centres
04.2024 - Current
2nd Assistant Manager
Zumiez Retail
07.2023 - 11.2023
All-Star
MOD Pizza
01.2022 - 07.2023
Interpreting And Translating
Western Oregon University