Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mila Rivera

Summary

Proactive Subway Sandwich Artist with extensive experience in guest interactions and accurate cash handling. Demonstrated success in maintaining a clean, organized workspace and enhancing service speed through effective time management. Skilled in customer service, teamwork, and problem-solving, bringing a strong commitment to excellence in service and operations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Subway Sandwich Artist

SUBWAY®Restaurants
08.2013 - 08.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Store Team Member

Macy's
01.2011 - 01.2013
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Dental Assistant

All Family Dental Care
01.2008 - 01.2009
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Attended the front desk

Education

High School Diploma -

Alain LeRoy Locke College Preparatory Academy
Los Angeles, CA
05.2000

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Certification

  • Certified Dental Assistant
  • Graduated 2008
  • Worked from 2008-2009

Languages

Spanish
Native or Bilingual

Timeline

Subway Sandwich Artist

SUBWAY®Restaurants
08.2013 - 08.2024

Store Team Member

Macy's
01.2011 - 01.2013

Dental Assistant

All Family Dental Care
01.2008 - 01.2009

High School Diploma -

Alain LeRoy Locke College Preparatory Academy

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Mila Rivera