Mila Tiesa
San Francisco,CA
Summary
Dedicated and self-driven security leader with over 11 years of expertise in the security industry, specializing in security operations, project execution, and management across high-volume venues and corporate environments. Proven ability to coordinate large cross-functional teams, optimize staffing models, and leverage cutting-edge operational technologies to enhance safety, efficiency, and overall performance. Successfully executed security programs for major events hosting over 16,000 attendees while fostering strong team communication, accountability, and execution. Committed to achieving operational excellence and ensuring seamless, well-coordinated experiences for guests and employees.
Overview
9
9
years of professional experience
Work History
Regional Security Supervisor
Inter-Con Security
08.2025 - Current
- Providing comprehensive oversight of security operations for a retail account across three states in the west region.
- Assisting the Regional Security Manager with leadership support and strategic guidance.
- Manage end to end process for shift and special assignment staffing to ensure optimal security coverage and response.
- Partner with cross-functional departments to collect and communicate operational updates, streamline information sharing, and maintain detailed documentation and reports.
- Enhancing workflow processes to support KPI achievement and operational excellence.
- Trained and mentored security personnel, fostering a culture of continuous improvement and professional development.
Security Supervisor
Allied Universal Security
01.2017 - 08.2025
- Led and executed security program initiatives across diverse environments, including tech campuses, retail locations, residential apartment complexes, and large-scale events such as event venues and music festivals ensuring safety compliance, access control, incident response, and stakeholder coordination.
- In my current role as a Security Supervisor at Chase Center, I train and supervise up to 50 security officers per shift on event details and SOPs, elevating team proficiency levels while fostering a culture of vigilance and preparedness.
- Performed comprehensive risk assessments, identifying vulnerabilities in area of responsibility leading to development of targeted mitigation strategies.
- Coordinated closely with internal stakeholders and event managers to align security strategy with event logistics, enhancing communication and operational flow.
- Utilize and provide training for advanced security technologies, including X-Ray Bag Scanners, Walk-through Metal Detectors, and Hand-Held Metal Detectors, to ensure comprehensive security measures for over 16,000 guests and staff at the Chase Center arena.
Project Manager
LinkedIn
11.2024 - 07.2025
- Oversaw and drove projects for the REACH technical apprenticeship and Women in Tech programs.
- Managed the full lifecycle of 10+ projects, ensuring timely delivery of high-impact solutions.
- Fostered community among diverse cohorts through engaging events, achieving 100% customer satisfaction.
- Served as a Site Culture Lead, organizing events that enhanced intern engagement and collaboration.
Security Coordinator
San Francisco Giants
04.2017 - 12.2021
- Coordinated with event staff, management, and other departments to ensure effective communication and quick responses to security-related situations.
- Conducted thorough bag checks, ticket verification, and screening guests entering oracle park venue, maintaining a high level of efficiency and professionalism.
- Assisted with supervision of security personnel, ensuring adherence to security protocols, customer service standards, and emergency response procedures.
- Rotated into specialized Rapid Response Team (RRT) as needed, tasked with managing emergent situations and mitigating potential safety threats during sold-out baseball games and events with over 40,000 guests and employees in attendance.
Education
Certificate - Project Management
Year Up United
07.2025
Certificate - Agile Project Management
Atlassian
03.2025
Certificate - Operation Management
Jack Welch Management Institute
03.2025
Certificate - Human Resource Management
Sonoma State University
05.2022
Associate Degree of Science - Business Administration
City College Of San Francisco
05.2020
Skills
- Security leadership and management
- Inbound lead qualification and Outreach
- Business acumen
- Process optimization and Workflow management
- Risk assessments
- Incident response strategies
- Team coordination
- Personnel management
- Asset protection
- Risk management
- Stakeholder communication
- Sales strategy
- Client relations
- Recruiting support
- Calendar management
- C-Suite coordination
- SMB prospecting and lead generation
- Schedule management
- g-suite
- teams
- outlook
- Gannt
- Lenel
- CCTV video monitoring
Timeline
Regional Security Supervisor
Inter-Con Security
08.2025 - Current
Project Manager
LinkedIn
11.2024 - 07.2025
Security Coordinator
San Francisco Giants
04.2017 - 12.2021
Security Supervisor
Allied Universal Security
01.2017 - 08.2025
Certificate - Agile Project Management
Atlassian
Certificate - Operation Management
Jack Welch Management Institute
Certificate - Project Management
Year Up United
Certificate - Human Resource Management
Sonoma State University
Associate Degree of Science - Business Administration
City College Of San Francisco
Awards and Recognition
- 2020 T-Mobile Winner Circle Recipient: Winners Circle award also known as the Presidents Club is the top 1% of our frontline and frontline-supporting performers from our Customer Care, Sales, and Technology groups nationwide.
- 2025 Year Up United Perseverance Award: Recognizes graduates who demonstrate tenacity, grit, and determination in overcoming challenges and adversity to achieve their goals.
- 2025 Chase Center Champion Spotlight (August): The Starting 5’s Champion Spotlight moments recognizes outstanding employee accomplishments each month throughout the year. Individuals are nominated by management or patrons for “moments” of exceptional service to the venue and team.