Milad Dehghan
San Francisco,CA
Overview
6
6
years of professional experience
Work History
Field Service Engineer
Anton Paar USA
San Francisco, California
01.2024 - 01.2026
- Served as a technical liaison, delivering hands-on instrument support while coordinating with customers, sales, and internal teams across a multi-state territory
- Ranked Top 3 performer for customer satisfaction for two consecutive years (4.85 → 4.93 CSAT)
- Calibrated, repaired, and supported 700+ analytical instruments across 250+ service engagements
- Diagnosed and resolved instrument performance issues, translating analytical workflows into solution recommendations and demo opportunities
- Collaborated onsite with sales representatives to support technical discovery, demonstrations, and qualified lead generation
- Provided application-level guidance on density, viscometry, refractometry, and related measurements across beverage, biotech, pharma, oil & gas, utilities, and academic environments
- Independently managed service planning, inventory, logistics, and CRM documentation (SAP)
Laboratory Operations Specialist
Resilience
Oakland, CA
12.2022 - 06.2023
- Audited laboratory assets for asset control and expense monitoring projects
- Actively managed inventory stock of over 130 products for a team of 30 people
- Assisted fermentation cell culture team with assembling bioreactors and making media as well as analyzing protein crystallization from fermented broths
Bioprocess Associate
Culture Biosciences
South San Francisco, CA
06.2022 - 11.2022
- Executed over 50 fermentation cell culture experiments for customers
- Inoculated seed flasks and bioreactors from engineered microbial stains following aseptic techniques within a biological safety cabinet
- Published a standard operating procedure on Reactor Sampling from microbial bioreactors
- Communicated experimental results, activity status and potential concerns in an effective manner
Undergraduate Researcher in Sanford Toxic RNA Lab
UC Santa Cruz
09.2019 - 07.2020
- Research in Jeremy Sanford’s Toxic RNA lab which works to determine how disease-causing mutations impact mechanisms of pre-mRNA splicing and how aberrant splicing drives human disease
- Performed dozens of molecular cloning experiments such as PCR, E, Coli Transformation, and RNA Purification
Education
Bachelor of Science - Biochemistry And Molecular Biology
University of California, Santa Cruz
Santa Cruz, CA06.2022
Certification -
College of Biomedical Equipment Technology
San Antonio, TX2024
Skills
- Customer Facing Technical Engineering
- Technical Consulting
- Application Support
- Microsoft Office
- CRM (SAP)
- Territory Ownership
Leadership Positions
Student Leader - STEMs Grow
2021 - 2022
- Completed hands-on science experiments for underprivileged elementary school students
- Contributed to development, planning, and completion of biology lesson plans to middle school students
Sigma Pi Fraternity Vice President
2020 - 2022
- Managed Chapter of 50 members and implemented new positions, and committees to increase efficiency of Chapter
- Maintained 40 records of meeting minutes that were effectively organized
Awards and Honors
Service Engineer of the Month (5x)
- March, July, August, November 2025
- August 2024
Dean's Honors List
2021
- Attained 3.8 GPA
Timeline
Field Service Engineer
Anton Paar USA
01.2024 - 01.2026
Laboratory Operations Specialist
Resilience
12.2022 - 06.2023
Bioprocess Associate
Culture Biosciences
06.2022 - 11.2022
Undergraduate Researcher in Sanford Toxic RNA Lab
UC Santa Cruz
09.2019 - 07.2020
Bachelor of Science - Biochemistry And Molecular Biology
University of California, Santa Cruz
Certification -
College of Biomedical Equipment Technology