Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milad Parmanesh

San Diego,CA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

17
17
years of professional experience

Work History

Independent Consultant

Powur Solar
05.2020 - Current
  • Focused on maximizing productivity and increasing customer base
  • Believes exceptional customer service is essential to retail success
  • Dedicated with more than [5]years in store management
  • Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales
  • Excellent customer service skills
  • Personnel development
  • Customer relations
  • Goal-oriented
  • Strategic thinker
  • Detail-oriented
  • Researched latest market trends to provide current knowledge to clients.
  • Planned and executed sales events in both online and in-person formats.

Retail Store Manager

Verizon Wireless
02.2011 - 03.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Sandwich Artist, Shift Leader, Manager

SUBWAY®Restaurants
05.2009 - 01.2011
  • Subway –Pomona, ca
  • Interviewed job candidates and made staffing decisions
  • Counted cash drawers and made bank deposits.
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.

Cashier

Ralphs Grocery Store
08.2006 - 06.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Science -

Everest College - Los Angeles
Los Angeles, CA
05.2009

High School Diploma -

Diamond Ranch High School
Pomona, CA
08.2006

Skills

  • Operational Procedures
  • Troubleshoot Service Issues
  • Industry Standards
  • Operational Standards
  • Client Satisfaction
  • Client Correspondence
  • Sales Development
  • Consultative Sales Techniques
  • Leadership
  • Operational Efficiency
  • Client Rapport-Building
  • Customer Inquiries
  • Maintain Systems
  • Customer Service and Assistance
  • Work Planning and Prioritization
  • Store Opening and Closing Procedures
  • Environmental Impact Management
  • Manage Operations
  • Improve Performance
  • Recruiting and Hiring
  • Policies and Procedures
  • Performance Review
  • Product and Service Sales
  • Safety and Security Enforcement
  • Positive and Friendly
  • Sales Promotion
  • Sales and Upselling
  • Service Recommendations

Languages

Farsi
Full Professional
Spanish
Professional Working
Turkish
Professional Working

Timeline

Independent Consultant

Powur Solar
05.2020 - Current

Retail Store Manager

Verizon Wireless
02.2011 - 03.2020

Sandwich Artist, Shift Leader, Manager

SUBWAY®Restaurants
05.2009 - 01.2011

Cashier

Ralphs Grocery Store
08.2006 - 06.2008

Associate of Science -

Everest College - Los Angeles

High School Diploma -

Diamond Ranch High School

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Milad Parmanesh