Milagro Lizama
San Diego,CA
Summary
Proven leader and effective problem-solver, adept at managing teams and enhancing customer satisfaction at American Shoe Repair. Skilled in time management and verbal communication, I excel in staff management and developing strong relationships. Achievements include building high-performing teams and fostering a culture of continuous learning and collaboration.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Manager-Owner
American Shoe Repair
06.1986 - 06.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Take inventories
- ordering suppliies
- make payrolls
- keep store neat and clean.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
Haiirstylist
C St Salon
10.1990 - 10.1999
Education
GED -
San Diego City College
San Diego, CA09.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
Certification
Licence for the California State Board of Barbering and Cosmetology.
Languages
English
Professional Working
Timeline
Haiirstylist
C St Salon
10.1990 - 10.1999
Manager-Owner
American Shoe Repair
06.1986 - 06.2022
GED -
San Diego City College
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