Milagro Velasquez
La Vergne,TN
Summary
Dynamic Fulfillment Specialist with proven expertise at Chewy Warehouse in logistics planning and inventory management. Recognized for enhancing operational efficiency through effective team collaboration and implementing best practices. Skilled in packing and shipping, ensuring accuracy and safety compliance while fostering a positive work environment. Committed to achieving productivity goals and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Fulfillment Specialist
Chewy Warehouse
Mount Juliet, TN
01.2026 - Current
- Executed accurate processing of customer orders utilizing warehouse management system.
- Oversaw inventory management processes to ensure optimal stock levels aligned with demand.
- Executed safe and efficient operation of material handling equipment.
- Facilitated collaboration among team members to enhance order fulfillment efficiency.
- Executed accurate processing of incoming orders, ensuring timely shipping and enhanced customer satisfaction.
- Facilitated collaboration among team members to enhance inventory management processes.
- Facilitated training sessions for new staff on safety protocols and operational procedures.
- Optimized packing and shipping processes by implementing best practices to improve operational efficiency.
- Facilitated collaboration among team members to drive daily productivity in a dynamic work environment.
Shift Leader
KFC
Nashville, TN
11.2024 - Current
- Supervised team operations to ensure adherence to quality standards and efficient service delivery.
- Trained new staff on food safety protocols and customer service techniques, enhancing team performance.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Coordinated shift schedules to optimize workforce allocation during peak hours, improving service speed.
- Monitored food preparation processes to maintain compliance with health regulations and KFC standards.
- Resolved customer complaints promptly, ensuring satisfaction and fostering a positive dining experience.
- Developed strategies for upselling menu items, contributing to increased sales during shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
High School Diploma - None
La Vergne High School
La Vergne, TNSkills
Warehouse operations
Labeling accuracy
Packing expertise
Logistics planning
Shipping coordination
Time management
Warehouse safety
Order picking
Team collaboration
Product packaging
Safety compliance
Product Inspections
Inventory management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Specialist
Chewy Warehouse
01.2026 - Current
Shift Leader
KFC
11.2024 - Current
High School Diploma - None
La Vergne High School